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Feature Requests

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Let us know what you really want out of the system you use in your businesses every day!

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Current Feature Request List

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344 results found

  1. Create a Reminder when entering a note

    Have a tick box within adding a note section so that if you add a note when talking to someone, you can tick the box to create a reminder to call that person back if need be. Instead of double handling by creating a note then creating a reminder.

    77 votes
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    5 comments  ·  Reminders  ·  Admin →
    completed  ·  AdminRex Software (Support, Rex Software) responded

    We have added a tick box that will allow you to also create a reminder at the point of creating a note, hopefully saving you from doing double data entry. See the attached picture.

  2. Add Notes and Activities, not just Feedback, to Vendor Reports to demonstrate to our Vendors

    At the moment, our Vendor Report only contain Feedback not all the activities we have entered into notes etc. How do we demonstrate to our Vendors how hard we are working from them?

    We need this feature!! Please vote! Thank you x

    75 votes
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    13 comments  ·  Feedback  ·  Admin →

  3. Sales Agency Agreement expiry dates

    Would love the system to generate an actual expiry date rather than having to manually calculate 90 days each time and for that date to be on reports rather than DTE.

    71 votes
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    3 comments  ·  Listings  ·  Admin →
    completed  ·  AdminRex Software (Support, Rex Software) responded

    Happy to announce that this is now available.

    When entering authority details you now have the option of entering a start date and duration or expiry date – if you enter an expiry date the duration will be automatically calculated and vice versa.

  4. Ability to send custom automatic replies to email enquiries/leads from REA, Domain etc

    We would like to be able to set up custom automatic replies for each listing to be sent to email enquiries/leads from online portals. During busier periods we find it hard to keep up with all the property enquiries and this would ensure everyone gets a helpful response from us instantly and then from there we can also call later on certain people who have provided a number and we would like to speak to as well as people who have asked a more specific question that wasn't answered in the automatic reply. The automatic reply is more for the…

    70 votes
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    6 comments  ·  Leads  ·  Admin →
    completed  ·  AdminRex Software (Support, Rex Software) responded

    We released the leads autoresponder in 2022 which allows you to automatically respond to all enquiries from within the CRM. This is supported by customisable templates which let you include as much about the listing as you like.

  5. Better OFI Feedback Capabilities

    It would be a great idea if we could have ‘parent’ OFI inspections where you have an ‘OFI' which was conducted on a certain day at a certain time and then you could add OFI attendees with separate feedback under the parent OFI.
    This would keep the OFI together as one however it would allow you to have the other contact records feedback separate from one another.

    68 votes
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    6 comments  ·  Feedback  ·  Admin →

  6. Ranked Reminders Hot / Warm / Cold

    Are we able to rank Hot/Warm/Cold reminders within the dashboard to help prioritise the work flow

    65 votes
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    11 comments  ·  Reminders  ·  Admin →

  7. Legal name field in on a contact record

    When you enter a contact i think having a spot for a legal name section would be beneficial we have a lot of contacts who's legal name is complete different to the name they want to be addressed by

    62 votes
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    1 comment  ·  Contacts  ·  Admin →
    completed  ·  AdminRex Software (Support, Rex Software) responded

    We’re happy to announce this suggestion has been brought to life by our developers and is now live in the system.

    That’s right, you can now include a middle name, a legal name, a salutation and the addressee to a contact record. Rex will use the right one when sending emails, newsletters, filling out contracts, etc.

    These new fields can be accessed per usual from the contact’s name settings, and when editing existing contacts.

    For a full update on todays releases, check out our release article on the Rex blog: http://www.rexsoftware.com/feature-release-asked-delivered/

  8. Printable leads list

    The leads list (list of incoming leads) screen should be able to be exported for printing. Phone numbers and names of contacts should be included, as well as which property they enquired on, as well as the agent it was assigned to. Urgent please.

    58 votes
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    1 comment  ·  Admin →
    completed  ·  AdminRex Software (Support, Rex Software) responded

    This is possible with the advent of custom reporting. You can view a list of leads with a combined view of the listing/property enquired on, as well as seeing the contact details of who submitted the lead. This list is exportable as a CSV or Excel file so it can be manipulated and printed as you desire.

  9. Feedback to Vendors post OFI's:

    Hi REX,

    It is difficult to add feedback to the vendor reports when making post OFI callbacks.

    When we make calls to buyers who have been through our Open Inspections they give valuable feedback that the vendors should be able to view....

    When we make calls to buyers who appear in the property feedback section we can add a note to the 'buyers profile' however this note doesn't appear as feedback when we generate a vendor report...

    Suggestion: Add a feedback box similar to the note box that appears in the speech bubble when you click on a buyer who…

    58 votes
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    10 comments  ·  Feedback  ·  Admin →
    completed  ·  AdminRex Software (Support, Rex Software) responded

    Thank you to everyone how has voted and commented on this suggestion!

    As mentioned previously in the comments below the initial suggestion is actually available and has been for a few months – when you click on a contact, the popout includes a feedback option (letting you add feedback for a contact without leaving whatever screen you’re on).

    You can also add feedback by clicking the main plus button (next to the search bar at the top of the screen) and selecting feedback.

    We’ve had another suggestion submitted to us, which we think might interest you and solve the issues you have mentioned below.

    Because the initial suggestion has been solved we are going to complete this suggestion, however please feel free to vote and comment on this new suggestion via the link below if you think this might help you further.

    http://rexsoftware.uservoice.com/forums/170987-feature-requests/suggestions/8755672-better-ofi-feedback-capabilities

  10. Bulk SMS via Pocket to ALL attendees for ALL previously held OFI's

    Ability to send a bulk SMS through Rex Pocket to all of my recorded contacts that have attended every open home/private for a given property (I.e. all attendees that are recorded under a given property as inspecting). This is currently only possible through the Rex web application but not through your mobile/tablet application.

    58 votes
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    6 comments  ·  Other  ·  Admin →

  11. Recurring Reminders

    Would be great if you could setup a recurring reminder, either when setting up new Tracks or just adding a reminder to a contact/listing. Eg a reminder to give a potential seller a call on a daily, weekly, fortnightly or monthly basis for a specified number of times, or to end on a certain date. Essentially the same functionality as iCal on Mac.

    At the moment I believe you have to manually enter every reminder individually.

    56 votes
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    5 comments  ·  Reminders  ·  Admin →

  12. Being able to sort contacts by surname instead of the first name or initial.

    Because it the logical way to sort contacts by name!

    52 votes
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    5 comments  ·  Contacts  ·  Admin →
    completed  ·  AdminRex Software (Support, Rex Software) responded

    Hi guys,

    Thanks for all the feedback on this one – we’ve now added the ability to sort by the surname. What you need to do is:

    1. Go to Contacts Module
    2. In the far right, click on the drop-down button to reveal the sort options (this is to the right of ‘Last Modified’)
    3. Tick the option for ‘Last Name’

    You should now have a new column for the last name.

    Please contact support if you’re unsure.

  13. Sales Person Ledger

    A Sales Persons Ledger - one were we can keep track of commissions payable to them at settlement and payments made to them. Similar to the VPA Ledger? Previously when I settled properties in E2 a sales persons commission would automatically be applied to their ledger then I could record when they had been paid for these and other expenses related to them could be applied

    46 votes
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    4 comments  ·  VPA / Invoices & Payments  ·  Admin →

  14. Schedule Newsletters

    Being able to schedule newsletters to send automatically on a specific day/time would mean easier management of bulk EDMs.

    43 votes
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    10 comments  ·  Newsletters / Mailing Lists  ·  Admin →

  15. Filter Records by Certain Track or Lack of a Track

    I think its important to be able to find all contact without an up and coming reminder or track associated to them. This way you can make sure people don't slip through the cracks

    41 votes
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    8 comments  ·  Tracks / Templates  ·  Admin →
    completed  ·  AdminAlex Babkov (Admin, Rex Software) responded

    You can now search for contacts, properties and listings that have no active tracks or that have specific tracks applied. 

    You can use our new AI filters with a prompt like "No track applied", "Doesn't have track" or "Has {track name} applied".

    You'll also find the filter in the advanced filters section of each module.

    • For "no track applied" - search "Active Tracks - Track" "is empty"
    • For specific track applied - search "Active Tracks - Track" "is any of" The track name


  16. QR codes for open homes and collecting buyer details.

    It would be a great idea to integrate with QR codes for our listings, so we can have a code printed largely on entrance, the buyers can scan and enter their details and it feeds into the open home feedback for that listing.

    41 votes
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    2 comments  ·  Contacts  ·  Admin →

  17. Photo Watermark

    Would like the ability to upload photos to web portals with a custom watermark.
    i.e. like our company logo.

    40 votes
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    4 comments  ·  Other  ·  Admin →

  18. Add a secondary person to assign a reminder to.

    Add a secondary person to assign a reminder to. This was for PA's they can get the reminder to follow through on the task but the sales agent can get a reminder also to keep in touch with what's happening with their clients.

    39 votes
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    2 comments  ·  Reminders  ·  Admin →

  19. Highlight contact records owned by you when searching

    Highlight/Identify contact records owned by you when completing a contact search.

    This is more for admins who can see multiple/duplicate contact records which have different owners (i.e. in closed office).

    I often struggle to identify which contact records are my own vs someone else's.

    I don't necessarily want to hide other peoples contacts from search, as I do use these from time to time (i.e in relation to a contract), i just want to easily identify which contact records belong to me when searching

    37 votes
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    completed  ·  6 comments  ·  Contacts  ·  Admin →

  20. Attachments on email merges to appear at top of email

    At the moment, attachments on email merges appear at the very bottom of the email and are not easy to see (we've had numerous clients respond asking where the attachment is). This needs to be made more obvious or should appear under the subject line as per regular emails.

    36 votes
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    3 comments  ·  Emails  ·  Admin →
    completed  ·  AdminRex Software (Support, Rex Software) responded

    Thanks for voting everyone. We're pleased to announce that there is now a setting that lets you choose to send all email attachments as real files, rather than email links.


    You can learn more about this new setting - as well as the pros and cons of real attachments vs link attachments - in our announcement post.

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