Feature Requests
Welcome Rex Users!
Let us know what you really want out of the system you use in your businesses every day!
Please include as much detail as possible about what the feature is and how the feature would make your life easier – this will encourage other rex users to vote for your request rather than creating a duplicate idea. The more votes you get the quicker your idea will come to our attention :)
How it works:
- You can add as many new ideas here as you like but each new idea that you add will cost you one of your votes.
- You have ten votes to use. You can distribute these however you like with a maximum of 3 on any single item. You can remove a vote if you change your mind and put it elsewhere.
- If you have voted on an item that is then implemented, you will get those votes back to use again.
Remember – no request is too small :)
Happy voting!
326 results found
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Contact ownership on Pocket
On REX Pocket you cannot see who owns the contact, can there be a field that shows who is the owner of that contact please.
0 votesThis feature is already available.
If you own the contact an extra icon appears overlaid on top of the contact record in lists, search results etc.
When viewing a contact record you can check on the permissions and record ownership by clicking on the little person icon in the top right hand corner of the record.
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First name default for Vendor Reports
It would be great if the Vendor Reports were set to default to a First Name only. They currently default to Full Name.
It's better for privacy if the First Name is set as a default for these.
15 votes -
View contact ownership in search bar drop down box
When typing in a contacts name or number in the search bar that turns out to be in there three times for three different agents, its would be great to have an indication of which agent each one belongs to so you dont have to click on them all until you get the right one. Great for sales support when adding in notes to a partucular contact.
4 votes -
iPad Compatible Pocket Rex
We use iPads at our opens and try not to use mobile as it can come across as rude to potential purchasers making it look like your messaging someone rather than engaging in the conversation whilst taking notes. As it is iPhone and Android compatible only there are several glitches when entering open inspection feedback such as not being able to minimise the keyboard. It would be great to implement an iPad version of pocket rex to fix these issues
8 votesThanks for the feedback everyone. Good news: Pocket was updated a little while ago to properly support iPads & tablets! The app now properly adjusts to the larger iPad screen.
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Document adding
I Cant add a document on my iPad and the iPhone Pocket app keeps crashing when attempting to add one
1 voteThis should hopefully have been resolved a while ago. If this is still an issue (and with future issues like this), please contact our support team.
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Incoming call
It would be great if pocket recognised the incoming call number and iPhone gave a possible description of who it might be rather that just the number. Also, pocket could then register the incoming call and count it on Rex and drop a note to say that the client had called
3 votesHi,
It seems Caller ID was implemented as a feature a few days after your request https://www.rexsoftware.com/feature-release-pocket-caller-id-improvements/.
Unfortunately the remainder of the functionality (automatically pulling data back into pocket after the phone call) is not possible due to security restrictions imposed by iOS.
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It would be good if your appointments were able to be shown in icalendar. Like how the app deputy let you subscribe to calendar updates
It would be good if your appointments were able to be shown in icalendar. Like how the app deputy let you subscribe to calendar updates
3 votesHi Stuart,
This is already available: http://help.rexsoftware.com/calendar-introduction
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Group SMS from app
After registering attendees at an open home on the Pocket by Rex app, it would be great at the end of the open home to then have an option to send a group text to all the attendees (still using a template).Rather than having to do it individulaly, or waiting to get back to the office to do a mass SMS on the full website.
15 votesThanks for the suggestion! This feature is now available in Pocket. You can access it in an Open Home, tap the “•••” menu, selecting Bulk Message and then selecting SMS.
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Import custom templates for Automatic Updates
We would like to import custom templates for Automatic Updates. Currently our email clients receive updates with a header graphic that is not acceptable for our brands visual image. We invest a lot of marketing dollars into ensuring every element of branding that is seen and sent to our clients is spot on with corporate colours and logos. This automated email template is not flexible and not on brand. We would like to be able to upload our own graphic template please.
1 voteThis is possible though may attract a cost (unless your designers / developers are able to adjust the formats to be compatible with Rex). Please contact our support team via for more information via the help bar in Rex.
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Leads to show in pocket
Leads to show in pocket app.
15 votes -
Two Newletter Templates
Our agency would love to have two newsletter templates, we run a Holiday Rental business out of our real estate office that has different branding.
We add all our past guests into REX so we can send them our Real Estate Newsletter but we would also like to send a Getaway newsletter which has specials & booking information,
Would love to be able to have two templates with different branding so that the past guests don't get confused.3 votesThis is already possible if you run your account with multiple locations (brands). Please contact our support team (via the help button in Rex) for more information.
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Schedule Newsletters
Being able to schedule newsletters to send automatically on a specific day/time would mean easier management of bulk EDMs.
43 votesGood news everyone, you can now schedule newsletters to send at a specific date and time!
You can read more here: https://www.rexsoftware.com/blog/schedule-your-newsletters-in-advance/
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ofi times need to automatically fill
Currently you put in your ofi times to go to internet portals. Why is it that you then need to add your ofi time doing ofi feedback. This should automatically fill when opened.
11 votesAs of last week, when creating OFI feedback, it will automatically fill with the date and time of the last open home conducted!
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Rex Pocket
Make a short cut to ofi's so I don't have to use home pass. It takes too many different pages to set up an open before you can even put in the clients name.
3 votes -
Related Contacts
When adding related contacts to a property record, it would be nice to have a flexible option (at present only owner, past owner, tenant or past tenant are available). I do a lot of business to business networking and would like to add say an architect or consultant that has worked on a particular property. You can add a custom field when you add a related contact to an existing contact record, so it would be good to have this available on the property record.
29 votesWe have added the ability to create custom relationship types for contacts and for properties, so you can use this to set up relationships for solicitors, architects, consultants etc. More details here: https://support.rexsoftware.com/hc/en-us/articles/360041587353-Custom-Relationship-Types
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Video to automatically upload to trademe Please!.
Rex is fantastic. e.g automatically uploads any video link to Realestate.co,nz or our own Mike Pero page. Sadly REX does not automatically upload to Trademe. Agent has to request a manual upload via our Head office which not a great use of everyones time and worse can be forgotten. Help please!
1 vote -
Contact Duplicate Report
Need a report that lists the contacts that have the same phone number/ email address/ name etc. so we can clean our database.
1 voteHappy to let everyone know this has now been released. See https://www.rexsoftware.com/feature-release-data-deduplication/ for more details.
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Commercial Sale & Lease Listing tab
We need a feature that adds both listings for sale & Lease as one. Instead of adding the listing twice. It takes to much work adding all the listing data twice.
1 voteHi there Doukas,
What we would recommend doing is to create the first listing, then duplicate it. This way it copies all the details of the listing and you don’t need to fill it out again.
http://help.rexsoftware.com/listings-how-to-duplicate-a-listing
You might also want to look at linking them together so you only pay for the one listing:
http://help.rexsoftware.com/sending-commercial-rental-and-sales-as-one-listing
If you get stuck at all, contact our support team – have a good day.
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Can you please add 'DEADLINE SALE' in the drop-down menu as another Price > Advertise As. In NZ Deadline Sale's are now very popular.
In NZ we sell a lot of properties using the 'Deadline Sale' marketing. The closest method currently available in REX is 'Set Sale' but we've already had purchasers ask us what is a 'Set Sale' as they're all used to seeing Deadline Sale. This would be great to have as another sale method option. Thank you.
6 votesHi Elman,
Using the ‘Set Sale’ option in Rex will actually go through to Realestate.co.nz as Deadline Treaty and to Trademe as Deadline Private Treaty.
These options are defined by both sites and they won’t actually accept ‘DeadLine Sale’.
I hope this helps to clear this up for you – contact the Rex Support team if you have further questions about this.
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Use the Document TAB more efficiently - be able to choose some documents such as
Use the Document TAB more efficiently - be able to choose some documents such as Certificate of title, Rates, Rental appraisals ect add them into the documents and have them show online for the potential buyers to see.
0 votesHi there,
We’re happy to say this was added soon after your request https://www.rexsoftware.com/feature-release-public-documents/. The categories available are those currently supported by the portals.
As the article mentions, any documents you mark as public will be made available on ebrochures.
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