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Feature Requests

Welcome Rex Users!

Let us know what you really want out of the system you use in your businesses every day!

Please include as much detail as possible about what the feature is and how the feature would make your life easier – this will encourage other rex users to vote for your request rather than creating a duplicate idea. The more votes you get the quicker your idea will come to our attention :)

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  • You can add as many new ideas here as you like but each new idea that you add will cost you one of your votes.
  • You have ten votes to use. You can distribute these however you like with a maximum of 3 on any single item. You can remove a vote if you change your mind and put it elsewhere.
  • If you have voted on an item that is then implemented, you will get those votes back to use again.

Remember – no request is too small :)

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344 results found

  1. Add filter for listings by 'date listed'

    It would be great to be able to generate a report, or filter our listings to show properties that were listed in a certain time period. The filter would need to be based off of the date in the 'date listed' field, in the key details tab. It's understood that we can filter by the publish date, but the publish date isn't always the same as the date listed. This information is key for our directors and would be great for our monthly office awards based around this.

    10 votes
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    We’re happy to announce this suggestion has been brought to life by our developers and is now live in the system.
    You can generate this filter by using the advanced filter ‘Listing Details – Authority Date Start’ in the listings module.

  2. Add 'Follow Up' to Feedback type

    Rather than have to put follow up information under buyer inspection, which prompts having to put in the property address again and date, a lot of information added to vendor reports is simply 'follow up'. In other words, further conversations with a buyer after an inspection.
    And by default, follow up should automatically link to the last mentioned property inspected by that buyer and load today's date.

    10 votes
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    3 comments  ·  Feedback  ·  Admin →
  3. Ability to adjust/enter receipt number

    Would like the ability to adjust the 'next receipt number' in rex to enable us to add the receipt number that we use for the same transaction in our manual receipt book.

    As we have already issued receipt numbers to customers, we should be issuing chronological receipts following on from our previous system/process.

    10 votes
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  4. 9 votes
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    1 comment  ·  Reporting  ·  Admin →

    Stocksheet covers are optionally available when generating your stocklist and larger font sizes are available with the “Optimize for A5 brochures” option.

    Tom – you might want to log your request as a seperate suggestion (there aren’t currently any plans to allow full customization).

  5. Allow Agent Photo to appear on Brochures

    Agent photos are standard in the contact agent information for properties that are uploaded to portals, websites and brochures/windowcards.

    9 votes
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    completed  ·  1 comment  ·  Brochures  ·  Admin →
  6. My Listings, similar to My Contacts, but only with the listings that have the agent associated with it

    Its great to have My Contacts, but many of the agents here would like a quick way to see just their own listings without having to use the filter.

    An option called My Listings that would basically filter the listings to show those against the logged in user.

    9 votes
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    1 comment  ·  Listings  ·  Admin →
  7. Tick box for address the same as Postal address

    It would save time if there was a box to tick when the contact's address is the same as their Postal address. Saves writing it out twice or copying and pasting. Thanks

    9 votes
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    1 comment  ·  Contacts  ·  Admin →

    Hi Everyone,
    When filling out the Contact Record, if there is no Postal Address entered it assumes that the Home Address is the Postal Address.
    You don’t need to add in the Postal address unless it is different from the Home Address.

  8. Can you make the feedback box bigger than 2 lines?

    When you add feeback, the little box where you actually type the feedback in is so small it's a pain when you are adding feedback for multiple contacts that have come through an open home, or just a big chunk of feedback.

    9 votes
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    2 comments  ·  Feedback  ·  Admin →
  9. Make the New Listing emails customisable

    We would love to be able to customise the current New Listing email template that automatically goes out to contacts with a match profile.

    We want to be able to make the style more in line with our company branding and appearance.

    It would also be good to be able to have the option to redirect the recipient directly to the listing on our company website when they click the 'see more' link, rather than it generating an e-brochure.

    Thanks!

    9 votes
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    Hi Harriet,

    Customising the appearance of the new listing emails is already possible (via admin > advanced html templates > match emails) though you’ll need some help from our developers or an external party that knows some things about html to do this. If you get in touch with the support team they’ll be able to help you out with some more info.

    The “See more” link can also be configured to go to your website already however you will need to be running a compatible site (requirements are fairly minimal). Again, please get in touch with the support team for more info!

  10. Listing Disclaimer Text

    We need the ability to append standard disclaimer text to all listings uploaded to the portals.

    Perhaps this could be added to Agency Settings & Branding in the Admin menu?

    9 votes
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    completed  ·  3 comments  ·  Listings  ·  Admin →
  11. linking to outlook calendar

    The Calendar feature in REX is rubbish. It would be great if REX could link to OUTLOOK CALENDAR to set meetings and appointments

    9 votes
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    0 comments  ·  Calendar  ·  Admin →
  12. Display the "+" icon on the home page of Pocket

    At the moment if we receive a phone call out of the office we need to make multiple clicks before we can create a note/feedback to make a record of the discussion. Having the "+" icon appear on the home page of pocket would enable quicker access.

    9 votes
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    0 comments  ·  Other  ·  Admin →
  13. Monthly rent display, rather than just weekly

    Display rentals as monthly rather than weekly. We don't use weekly rentals, and Rightmove also doesn’t support weekly rental uploads.

    So when we get an applicant calling into our company asking about how a certain property based on the monthly rent, it makes it very difficult for us to find that specific listing if it’s displayed in weeks.

    I hope we can fix this urgently.

    9 votes
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    1 comment  ·  Admin →

    We have support for listing rentals as per month, including in match profiles. We also support per quarter and per year rentals. Please let us know if there are other areas you feel we could improve our rental capabilities!

  14. Vendor report - price graph for buyer feedback

    When entering buyer or rental feedback for a listing, to have a separate section for their price opinion, which then displays in the vendor report in graph format.

    8 votes
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    4 comments  ·  Feedback  ·  Admin →
  15. Custom fields against listing

    It would be good to have a custom field against a listing to be able to use in brochures and other areas of Rex.

    For example if you want to section a town off into different areas (within the suburbs), you could have a custom field called 'Custom Location' then in that field you could name the area for the listing. People sometimes have a name for an area of town that is not necessary the suburb. This of course would show up in brochures where you want.

    I have seen someone wanting 'Business Name' to show up in brochures…

    8 votes
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    1 comment  ·  Custom Tabs  ·  Admin →
  16. Add new reminder after completing old one.

    When you tick off your reminder it enables you to add a note but not a new reminder. Majority of the time (especially for phone calls) you need to be able to quickly add a new reminder. (eg call back in 2 weeks to follow up).

    You can either go to the property and add a new reminder before you tick it off or use the + button but then have to select the property again.

    It would be a lot quicker and easier to have the option to add a new note or a new reminder after you tick…

    8 votes
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    0 comments  ·  Reminders  ·  Admin →
  17. VENDOR REPORT - Have a start date option

    Have a start date button when generating vendor reports. Time-consuming to have to check where the last report ran to every time we do them.

    It will save the vendor from keeping multiple reports and quicker for the agents.

    8 votes
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    1 comment  ·  Reporting  ·  Admin →

    The vendor report now automatically fills in the listing date as the start date, as well as filling the end date to be today's date! We hope this small optimisations makes your experience more delightful :) Thank you for the valuable feedback

  18. Ability to mark Match Profiles as inactive

    Instead of deleting match profiles (so they don't show up in reverse matches) it would be great to have the ability to mark Match Profiles as inactive. This way we'll have a full history and record for that contact but they won't show up on reverse matches.

    8 votes
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    We introduced the ability in early 2022 for you to archive match profiles, so you can retain a full history with a contact. You will also shortly be able to set a rule to auto archive match profiles after a set period of time!

  19. Events - Reoccurring OFIs

    It would be very convenient to post reoccurring OFI times to a listing.
    For example, a Sales Office in a new estate - the sales office is open every Saturday and Sunday at the same time every week. It is a very manual process at the moment having to add each event one at a time.

    8 votes
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    1 comment  ·  Listings  ·  Admin →
  20. iPad Compatible Pocket Rex

    We use iPads at our opens and try not to use mobile as it can come across as rude to potential purchasers making it look like your messaging someone rather than engaging in the conversation whilst taking notes. As it is iPhone and Android compatible only there are several glitches when entering open inspection feedback such as not being able to minimise the keyboard. It would be great to implement an iPad version of pocket rex to fix these issues

    8 votes
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    1 comment  ·  Admin →
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