Feature Requests
Welcome Rex Users!
Let us know what you really want out of the system you use in your businesses every day!
Please include as much detail as possible about what the feature is and how the feature would make your life easier – this will encourage other rex users to vote for your request rather than creating a duplicate idea. The more votes you get the quicker your idea will come to our attention :)
How it works:
- You can add as many new ideas here as you like but each new idea that you add will cost you one of your votes.
- You have ten votes to use. You can distribute these however you like with a maximum of 3 on any single item. You can remove a vote if you change your mind and put it elsewhere.
- If you have voted on an item that is then implemented, you will get those votes back to use again.
Remember – no request is too small :)
Happy voting!
97 results found
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having the ability to add a contact to feedback without adding to your contact tab. The option to choose would reduce the extra contacts
Having the ability to add a contact to feedback without adding to your contact tab. The option to choose would reduce the extra contacts that have no details for.
2 votes -
Time specific reminders with alerts.
It would be a great feature to be able to add a time specific reminder to actions and have an alert at that time. I've missed a few call backs as they have said call back in an hour etc and I've become caught up with other work. this would help greatly
1 voteIt looks like this suggestion was already created somewhere else – https://rexsoftware.uservoice.com/forums/170987-feature-requests/suggestions/7729791-reminders-to-have-a-due-time-option
Please feel free to add your votes to that one, as we’ll close this one off now.
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VPA Notes - Multiple Lines
I see you updated and added Notes, which is great. Any chance the notes can be available to write multiple lines. If you type in notes and hit enter, it seems like it's dropped to the next line, but when you click done it just continues to add to the same line.
For example this is what we would like to see.
NOTES
1/1/17 - Note added
3/2/17 - Next Note AddedAt the moment, it displays all on one line like below..
1/1/17 - Note added 3/2/17 - Next note added
1 voteHi there – thanks for getting in touch.
This isn’t how we expect the notes to work and should display how you enter them.
I’ve got in contact with you in a separate email, so we can troubleshoot this one – thanks again!
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Allow for a Direct Deposit option for receipts
There needs to be a 'Direct Deposit' option when entering a deposit not just cash, cheque or EFTPOS.
1 vote -
1 vote
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adding a new prospective buyer and tagging to a property
When adding a new prospective buyer it would be good if you can tag properties they have viewed or inquired on i.e at the moment you can only tagged properties with tenant, past tenant, owner, past owner.
this way we can keep track of what they viewed and what interests them.1 voteHi there,
This is the purpose of feedback entries. A new feedback type has also been released this week to represent an “enquiry” on a property without any inspection.
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Dates on advertising invoices
When you print the advertising invoice it does not have dates in which each individual advertising cost was booked.
I don't understand why it asks you to put in a booking date to not even include it on the advertising invoice.
Can you please add in the ability to do this. It's so confusing for our vendors and we keep getting constant questions about when certain advertising e.g. newspaper was booked. If it just had the booking date on the invoice IT WOULD BE SO MUCH EASIER.
1 voteIf you would like to notify your vendors of booking dates, we suggest sending them the marketing schedule. The marketing schedule can be generated from the VPA tab on a listing.
Adding the booking dates to invoices is not something we are looking to implement. -
Be able to email someone without adding them as a contact.
Some people I don't want in as contacts. Stop trying to force workflow as it sucks.
1 voteHi Lawrence,
Rex is a CRM which should be used to track all correspondence, because of this, your suggestion is not something we’re looking to implement into Rex.
If you would like to send untracked emails, you can send them directly from your work email. -
Pocket Kiosk - Falling Short
Hi guys,
I’ve tried pocket kiosk, and it’s a good step, but is missing some crucial features that are offered by the likes of Homepass. Specifically, the ability to send documents directly to buyers via the app, add notes, and mark people’s interest levels. If these things were added, I’d have no hesitation in switching across to Pocket Kiosk.
1 vote@Nic – The kiosk is designed specifically for self registration by users.
Give the normal pocket app a try on the ipad – the new open home flows make it just as easy to register attendees as the kiosk does but the app also gives you the benefit of the rest of the features you’re asking about (adding notes, interest levels, sending documents etc).
There are also a couple of threads going on in rexperts that discuss this a bit further: https://www.facebook.com/groups/rexperts/
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All Emails to go thru REX
Ability to use REX for all incoming and outgoing EMAILS. This would enable the company to force staff to have rex open instead of outlook. Also enable company to manage incoming and outgoing email communication thru the CRM.
1 voteHi andy, while we love seeing agencies use rex in new and exciting ways, we’re definitely not an email client and would recommend you use tools that have been specially developed for the job!! There are a lot of tasks and small interactions you have with your email client that make it friendly that you may not notice on a day to day basis.
In terms of ensuring agents are using the product – it’s best to mandate this via written policies within your office if it’s something you want to encourage.
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Autosave
Just have the page sasve automatically when leaving or moving to the next screen
1 voteUnfortunately this is not something we’re looking to implement into the system at this time. We value your feedback though – if you have any further suggestions please don’t hesitate to send them through.
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Internally message other agents
The ability to message other staff within REX would be used a lot - that way, a salesperson could let admin know that something specific has happened that they need to be aware of - great for keeping rental BDM's talking to salespeople and for the admin/sales conduit to be strong. It's more a message, not assigning a task or track. And it keeps all messages in REX, rather than back to email
1 voteThank you for the suggestion. We understand how this might assist communication flows within your business. However the complexity and immense size of a project like this is not something which we currently have the appetite for. We recommend using a dedicated messaging tool like Slack.
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1 vote
Unfortunately this is not something we’re looking to implement into the system at this time. We value your feedback though – if you have any further suggestions please don’t hesitate to send them through.
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To have an option where you can choose which ads the match emails use
The ability to use the default or long ad for the buyer match email so that the short ad can remian for use only for stock lists
1 vote -
Should be able to do a fake listings and sale process to help practice, without it uploading to the dashboard or internet
Should be able to do a fake listings and sale process to help practice using Rex without it uploading to the dashboard or internet
1 votePlease contact our support team who will be more than happy to provide you with access to our demo account.
You will then be able to practice creating contacts, properties, listings etc without uploading or putting fake data into your Rex account. -
Option to use photos already loaded when re-listing a property
It would be great if you could have the option to use the photos already attached to the property when you go to relist it. This would be really helpful when listing rental properties in particular as you use the same photos most of the time.
1 voteHi Amanda,
This is something you can already do in Rex – you can do this by unarchiving an older sold/leased/withdrawn listing.
For more info, get in touch with our support@rexsoftware.com.au.
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Deleting Contracts
When changing over to REX and adding all of our properties, and sales there were some duplicate contracts added when trying to get used to the program, now we have had to mark those as fallen contracts which display on our reporting and don't reflect an accurate report. We would like the ability to delete the irrelevant/duplicate contracts
1 voteUnfortunately this is not something we’re looking to implement into the system at this time. We value your feedback though – if you have any further suggestions please don’t hesitate to send them through.
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Edit the REX Newsletter Template
It would be good to be able to edit portions of the REX Newsletter Template, mainly contact details so you could send a newsletter out generically from the office or from a specific agent. At the moment we can only edit colours and fonts which is great for getting company branding right, but then we have not choice over the other details that are added. I would like to be able to choose from a drop down menu what item appears where ie office name or agents name, office details or agents details
1 vote -
ofi lists
listings still in draft mode need to be available on the ofi lists. Makes it difficult to plan open times when they dont appear on the list until it is uploaded to the net. This was available on the old rex.
1 voteHi there,
Thanks for the feedback.
This isn’t something we will be going ahead with.
Because a draft is not an actual listing yet, you can not use it for reporting. If you could, it would show any accidental ones or drafts you didn’t want to show on the report.
If you do not want to upload the listing to the portals, you can untick that option in the Publish settings. That way it is published and usable for OFI lists, but not live on the internet.
For more information, please contact Rex support.
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Allow documents such as plans etc to be sent through Pocket Kiosk app as we can in Homepass
Allow documents such as plans etc to be sent through Pocket Kiosk app as we can in Homepass
It's so convenient in Homepass and I believe we would now have to go out of Pocket Kiosk and into the Pocket app to send property related documents on the go.1 voteWe have rebuilt the Pocket Open Homes check in experience so it is now streamlined and includes features like one-touch send of listing documents! If you are an agent checking in attendees at an open home your best bet is to use Open Homes in Pocket to check in attendees rather than using Kiosk yourself.
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