Feature Requests

Welcome Rex Users!

Let us know what you really want out of the system you use in your businesses every day!

Please include as much detail as possible about what the feature is and how the feature would make your life easier – this will encourage other rex users to vote for your request rather than creating a duplicate idea. The more votes you get the quicker your idea will come to our attention :)

How it works:

  • You can add as many new ideas here as you like but each new idea that you add will cost you one of your votes.
  • You have ten votes to use. You can distribute these however you like with a maximum of 3 on any single item. You can remove a vote if you change your mind and put it elsewhere.
  • If you have voted on an item that is then implemented, you will get those votes back to use again.

Remember – no request is too small :)

Happy voting!

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  1. 11 votes
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    2 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for the suggestion. While we understand how much easier this would make the process for you and any attendees, it is technically impossible. The QLD government does not allow for third-party integrations (like us) with its check-in app.

  2. 0 votes
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    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for the suggestion. The nature of emails means they are sent instantly with no option to recall. Other services like Gmail or Outlook provide an optional grace period before sending an email where you have the ability to recall an email. This is too technically complex for us consider at the current point in time.

  3. Rental Properties - Enable an XML feed to facebook marketplace

    XML feed to facebook marketplace for rentals(no sale listing options in there)

    3 votes
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    0 comments  ·  Listings  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for taking the time to make a suggestion. Facebook have recently made changes to their vehicle and home listing processes which impact technical feasibility of integrating with them. As such, this is not on our radar at the current moment.

  4. Have a dropbox intergration

    Intergrate REX with DROPBOX

    0 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for the suggestion. When compared to other storage solutions, Dropbox has a much smaller adoption rate in the broader Rex client base. We may consider integrations with other cloud storage providers in the future.

  5. Messages to be sinked from your phone automatically

    When you send a message to your contact via the pocket app, once your contact replies it should automatically upload into you pocket app or your data

    5 votes
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    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  6. Log Call note or feedback from "Incoming" call on mobile device i.e. if a recognised rex call comes in (not through app)

    Have the ability to log a call with note or feedback from "Incoming" call on mobile device if that number is recognised by Rex database (the same way as if you were doing outbound calls from Pocket)
    OR if it automatically pushed you to Pocket after the call to log the detail.

    11 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for the great suggestion – we definitely agree that a feature like this would be fantastic. Unfortunately however this is not technically possible, due to iOS & Android restrictions.

  7. More Video Link Capacity

    Can we please have the capacity to put in more than one video link for each property please?! We often have more than one video and would be nice not to have to put links in the advert wording and instead have them all uploaded and showing like a proper video link.

    3 votes
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    0 comments  ·  Listings  ·  Flag idea as inappropriate…  ·  Admin →

    The video links are modelled based on the allowances that the portals make for videos – unfortunately based on their definitions, each listing can only have one video.

    Until that changes we don’t have a meaningful way to send multiple links which is why we currently don’t support them.

  8. Pocket Kiosk - Falling Short

    Hi guys,

    I’ve tried pocket kiosk, and it’s a good step, but is missing some crucial features that are offered by the likes of Homepass. Specifically, the ability to send documents directly to buyers via the app, add notes, and mark people’s interest levels. If these things were added, I’d have no hesitation in switching across to Pocket Kiosk.

    1 vote
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    1 comment  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →

    @Nic – The kiosk is designed specifically for self registration by users.

    Give the normal pocket app a try on the ipad – the new open home flows make it just as easy to register attendees as the kiosk does but the app also gives you the benefit of the rest of the features you’re asking about (adding notes, interest levels, sending documents etc).

    https://www.rexsoftware.com/blog/feature-release-pocket-open-homes-and-pocket-kiosk-for-all-your-open-home-needs/

    There are also a couple of threads going on in rexperts that discuss this a bit further: https://www.facebook.com/groups/rexperts/

  9. multiple invoices

    Would be nice to have the ability to have different invoice templates to choose from. As a company we might have 2 different accounts in which we want to invoice from and at the moment we can only put in one lot of account details.

    4 votes
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    1 comment  ·  VPA / Invoices & Payments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Registering Calls through POCKET

    Would be ideal that when a call comes in Pocket already recognises this. and the call itself was noted in the clients stream in REX. Incoming call received or outgoing call. At the end of the call also would be ideal if you could enter a note on what the call was about then just press save and it will attach tonthat client.

    moving on from this would to recognise communication / emails sent to this client through gmail or outlook also and automatically add to the clients stream.

    10 votes
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    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    We’d love to be able to implement this but unfortunately iOS puts a restriction on us being able to do anything beyond identify the call – our app doesn’t even get notified a call is happening for security and privacy reasons – behind the scenes we populate an iOS database and it uses that to identify the incoming call without ever notifying our app a call happened.

    Regarding your suggestion on emails, setup autoforwarding of emails to your personal email Dropbox address.

    If anything changes on this front, we will definitely revisit but at this stage there’s nothing we can do.

  11. Brochure - Add a Landscape version

    Brochure - add a Landscape option. Our Agency currently has A3 Landscape window cards for new listings.

    1 vote
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    0 comments  ·  Brochures  ·  Flag idea as inappropriate…  ·  Admin →
  12. Time specific reminders with alerts.

    It would be a great feature to be able to add a time specific reminder to actions and have an alert at that time. I've missed a few call backs as they have said call back in an hour etc and I've become caught up with other work. this would help greatly

    1 vote
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    0 comments  ·  Reminders  ·  Flag idea as inappropriate…  ·  Admin →
  13. Implement the option to add listing documents to a 'match profile' email

    Implement the option to add listing documents to a 'match profile' email. That way, we won't have to send a second email containing the listing documents, which is a bit of a lack of efficiency.

    The current match profile email settings do not allow this. Once the properties are flagged and we're ready to send the list off, there is only the option to edit the message but no option to attach relevant documents.

    3 votes
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    1 comment  ·  Match Profiles / Auto Updates  ·  Flag idea as inappropriate…  ·  Admin →
  14. Rex - tags to limit communication with professional contacts

    REX - Can there be a legal tag that stops the names and details its attached to from being sent in a bulk email? So the contact tagged does not link to external sites (eg ActivePipe). This would mean we are not spamming the people that we have limited but professional contact with.

    1 vote
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    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    @Amanda:

    Re active pipe, you’ll need to contact Active Pipe. I believe there is some tag that they respect to this effect.

    Re Rex – users shouldn’t be included in bulk emails (i.e. newsletters) unless they’re on mailing lists.

    If you want them opted out of all correspondence, use the Do not contact flag.

  15. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. emails

    Currently if you email a street and a vendor owns multiple properties on the street they get an email per house. As I don't want to harass and bombard my clients with multiple emails on the same topic it would make sense that you can email vendors on the street as an option to stop this happening

    3 votes
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    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  17. Default year

    Can we please have default year 2017 not 2016 when we adding reminders or events.

    4 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Glenda,

    It sounds like your computer may be currently configured to 2016. If you’re sure this isn’t the case, please get in touch with our support team via the Help menu bar in Rex.

  18. Manage Subscriptions

    When managing subscriptions, the first choice at the top of the list given should not be to be taken off all newsletters but to choose which one they want to be unsubscribed for so please swap these 2 choices. The contact will then have to click the button to unsubscribe from all newsletters instead of having it as the default choice.

    4 votes
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    2 comments  ·  Newsletters / Mailing Lists  ·  Flag idea as inappropriate…  ·  Admin →

    We did have it in that order at one point but got too many complains from contacts (sometimes directly to our support team) that they weren’t being unsubscribed (because they just clicked the unsubscribe option without reading anything). This would lead to contacts marking emails received as spam (increasing the chance that emails you sent to other contacts in future would land in their junk mail rather than their inbox).

  19. Have the option to show property as Under Contract or not when it is accepted

    Currently the accepted status shows the property as Under COntract on websites - The option is very much needed to display Under Contract or not to display. It is very detrimental to sellers if the contract is conditional

    0 votes
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    0 comments  ·  Contracts  ·  Flag idea as inappropriate…  ·  Admin →
  20. VPA Notes - Multiple Lines

    I see you updated and added Notes, which is great. Any chance the notes can be available to write multiple lines. If you type in notes and hit enter, it seems like it's dropped to the next line, but when you click done it just continues to add to the same line.

    For example this is what we would like to see.

    NOTES
    1/1/17 - Note added
    3/2/17 - Next Note Added

    At the moment, it displays all on one line like below..

    1/1/17 - Note added 3/2/17 - Next note added

    1 vote
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    0 comments  ·  VPA / Invoices & Payments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there – thanks for getting in touch.

    This isn’t how we expect the notes to work and should display how you enter them.

    I’ve got in contact with you in a separate email, so we can troubleshoot this one – thanks again!

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