Feature Requests
Welcome Rex Users!
Let us know what you really want out of the system you use in your businesses every day!
Please include as much detail as possible about what the feature is and how the feature would make your life easier – this will encourage other rex users to vote for your request rather than creating a duplicate idea. The more votes you get the quicker your idea will come to our attention :)
How it works:
- You can add as many new ideas here as you like but each new idea that you add will cost you one of your votes.
- You have ten votes to use. You can distribute these however you like with a maximum of 3 on any single item. You can remove a vote if you change your mind and put it elsewhere.
- If you have voted on an item that is then implemented, you will get those votes back to use again.
Remember – no request is too small :)
Happy voting!
97 results found
-
Add additional email address options under a licensed user for support/admin staff
All of our Agents have assistants/support staff who use our Agents profile. They usually are tasked with setting up buyer alerts etc and when sending emails from Rex, the reply is being sent back to Agent's email. Could we suggest an option to be able to attach an additional email to each profile that can be directed to the assistant for admin purposes only
3 votesHi Natalie. Thank you for the suggestion. We recommend that each person has their own user account that they log in to, that is uniquely associated with them. We recommend this for security reasons.
-
11 votes
Thank you for the suggestion. While we understand how much easier this would make the process for you and any attendees, it is technically impossible. The QLD government does not allow for third-party integrations (like us) with its check-in app.
-
0 votes
Thank you for the suggestion. The nature of emails means they are sent instantly with no option to recall. Other services like Gmail or Outlook provide an optional grace period before sending an email where you have the ability to recall an email. This is too technically complex for us consider at the current point in time.
-
Rental Properties - Enable an XML feed to facebook marketplace
XML feed to facebook marketplace for rentals(no sale listing options in there)
3 votesThanks for taking the time to make a suggestion. Facebook have recently made changes to their vehicle and home listing processes which impact technical feasibility of integrating with them. As such, this is not on our radar at the current moment.
-
Have a dropbox intergration
Intergrate REX with DROPBOX
0 votesThank you for the suggestion. When compared to other storage solutions, Dropbox has a much smaller adoption rate in the broader Rex client base. We may consider integrations with other cloud storage providers in the future.
-
Messages to be sinked from your phone automatically
When you send a message to your contact via the pocket app, once your contact replies it should automatically upload into you pocket app or your data
5 votesThis is a great suggestion! Unfortunately, iOS and Android do not let apps read inbound text messages so this one can’t be implemented.
-
Adding multiple listings to feedback!
An option to add more than one property to the feedback, due to having similar properties, these buyers are enquiring on more than one lisitng at one time, meaning more work needs to be done than necessary with each individual enquiry. If we could get the one feedback to include multiple properties, that would halve the work load.
18 votes -
The ability to send documents from the Kiosk app (similar to Homepass) rather than having to go back into Pocket to do this.
The ability to send documents from the Kiosk app (similar to Homepass) rather than having to go back into Pocket to do this. Trying to eliminate the need for 2 apps to be used during busy weekend open homes. Thanks guys :)
8 votesWe have rebuilt the Pocket Open Homes check in experience so it is now streamlined and includes features like one-touch send of listing documents!
If you are an agent checking in attendees at an open home your best bet is to use Open Homes in Pocket to check in attendees rather than using Kiosk yourself.
-
Pricing listed properties - using a band
Good afternoon,
I am a new user of this system, and while I am loving it, I am finding one feature quite frustrating - properties are defined as a set price instead of a band. We all know that there are several prices for a property when it goes on the market – the rateable value, the asking price, the seller’s price, the buyer's price and the sold price. We can almost guarantee that there won’t be an exact cross match.
I am finding that I am missing reverse matching opportunities because the price associated with a property is too…6 votesHi Glenda,
Thanks for the feedback.
The primary reasons we’ve gone this way is for two reasons:
1. Data Compatibility: One of our main concerns is data transfer to third party services and websites – the majority of these sites (with exceptions for commercial property categories) support only a single discrete search price. If we supported a range we would be having to make a best guess for the user which we have found is often not desirable from the user’s perspective (we used to run a “price range” style input in a previous iteration of the product).
2. Simplicity: We’ve found that it’s somewhat difficult for user’s to grasp the intersection of two ranges (and more so when user’s only input a single value into those ranges).
We’d say the portals have gone with this strategy (single price for property, price bracket when searching) for the same reasons as…
-
Add Advertise As Price as an option for sorting stocklists and listings
Currently there is only match as price that you can sort stocklists and listings by.
It makes more sense to have the advertise as price as the sorting option.
3 votesHi there,
Thanks for the feedback.
Because the advertise as field is a text field, you can not sort by advertise as.
It wouldn’t know how to sort a listing which had advertise as price set to ‘Auction’ for example.
For further info, please contact Rex Support.
-
Log Call note or feedback from "Incoming" call on mobile device i.e. if a recognised rex call comes in (not through app)
Have the ability to log a call with note or feedback from "Incoming" call on mobile device if that number is recognised by Rex database (the same way as if you were doing outbound calls from Pocket)
OR if it automatically pushed you to Pocket after the call to log the detail.11 votesThanks for the great suggestion – we definitely agree that a feature like this would be fantastic. Unfortunately however this is not technically possible, due to iOS & Android restrictions.
-
More Video Link Capacity
Can we please have the capacity to put in more than one video link for each property please?! We often have more than one video and would be nice not to have to put links in the advert wording and instead have them all uploaded and showing like a proper video link.
3 votesThe video links are modelled based on the allowances that the portals make for videos – unfortunately based on their definitions, each listing can only have one video.
Until that changes we don’t have a meaningful way to send multiple links which is why we currently don’t support them.
-
Pocket Kiosk - Falling Short
Hi guys,
I’ve tried pocket kiosk, and it’s a good step, but is missing some crucial features that are offered by the likes of Homepass. Specifically, the ability to send documents directly to buyers via the app, add notes, and mark people’s interest levels. If these things were added, I’d have no hesitation in switching across to Pocket Kiosk.
1 vote@Nic – The kiosk is designed specifically for self registration by users.
Give the normal pocket app a try on the ipad – the new open home flows make it just as easy to register attendees as the kiosk does but the app also gives you the benefit of the rest of the features you’re asking about (adding notes, interest levels, sending documents etc).
There are also a couple of threads going on in rexperts that discuss this a bit further: https://www.facebook.com/groups/rexperts/
-
Allow documents such as plans etc to be sent through Pocket Kiosk app as we can in Homepass
Allow documents such as plans etc to be sent through Pocket Kiosk app as we can in Homepass
It's so convenient in Homepass and I believe we would now have to go out of Pocket Kiosk and into the Pocket app to send property related documents on the go.1 voteWe have rebuilt the Pocket Open Homes check in experience so it is now streamlined and includes features like one-touch send of listing documents! If you are an agent checking in attendees at an open home your best bet is to use Open Homes in Pocket to check in attendees rather than using Kiosk yourself.
-
Registering Calls through POCKET
Would be ideal that when a call comes in Pocket already recognises this. and the call itself was noted in the clients stream in REX. Incoming call received or outgoing call. At the end of the call also would be ideal if you could enter a note on what the call was about then just press save and it will attach tonthat client.
moving on from this would to recognise communication / emails sent to this client through gmail or outlook also and automatically add to the clients stream.
10 votesWe’d love to be able to implement this but unfortunately iOS puts a restriction on us being able to do anything beyond identify the call – our app doesn’t even get notified a call is happening for security and privacy reasons – behind the scenes we populate an iOS database and it uses that to identify the incoming call without ever notifying our app a call happened.
Regarding your suggestion on emails, setup autoforwarding of emails to your personal email Dropbox address.
If anything changes on this front, we will definitely revisit but at this stage there’s nothing we can do.
-
multiple invoices
Would be nice to have the ability to have different invoice templates to choose from. As a company we might have 2 different accounts in which we want to invoice from and at the moment we can only put in one lot of account details.
4 votesThanks for the suggestions! We’ll close this one for now as we need a bit more information. Feel free to reach out to support@rexsoftware.com with more details (see Alex’s comment below).
-
Click email address to open default mail client
Please make it so that when I click an email address on a contact record my default mail client opens (in a new window). In my case, that's G Suite (Gmail) but it would also work for outlook.
Until then, If I want to send an email outside of REX, I have to click the email address, select it, copy it, go back to gmail, click new email, then paste it.
5 votesDoing this means you will lose valuable insights into previous contact with your vendors and buyers. We don't believe this would lead to the best experience using Rex CRM.
-
Implement the option to add listing documents to a 'match profile' email
Implement the option to add listing documents to a 'match profile' email. That way, we won't have to send a second email containing the listing documents, which is a bit of a lack of efficiency.
The current match profile email settings do not allow this. Once the properties are flagged and we're ready to send the list off, there is only the option to edit the message but no option to attach relevant documents.
3 votesIf you mark a document as public it will appear on the ebrochure that the match profiles link to.
From the https://www.rexsoftware.com/feature-release-public-documents/ release: Marking a document as public … “will show your document by default on any e-brochures you generate for the listing, or when you push your listing to a Siteloft website.”
-
Rex - tags to limit communication with professional contacts
REX - Can there be a legal tag that stops the names and details its attached to from being sent in a bulk email? So the contact tagged does not link to external sites (eg ActivePipe). This would mean we are not spamming the people that we have limited but professional contact with.
1 vote@Amanda:
Re active pipe, you’ll need to contact Active Pipe. I believe there is some tag that they respect to this effect.
Re Rex – users shouldn’t be included in bulk emails (i.e. newsletters) unless they’re on mailing lists.
If you want them opted out of all correspondence, use the Do not contact flag.
-
Brochure - Add a Landscape version
Brochure - add a Landscape option. Our Agency currently has A3 Landscape window cards for new listings.
1 voteHi Elise,
I think you may find that this is already a feature with the brochures in Rex. Check out this help article for more info – http://help.rexsoftware.com/brochures-brochure-builder-basics.
If you have any troubles with this, contact support@rexsoftware.com.au for further assistance.
Thanks
- Don't see your idea?