Feature Requests
Welcome Rex Users!
Let us know what you really want out of the system you use in your businesses every day!
Please include as much detail as possible about what the feature is and how the feature would make your life easier – this will encourage other rex users to vote for your request rather than creating a duplicate idea. The more votes you get the quicker your idea will come to our attention :)
How it works:
- You can add as many new ideas here as you like but each new idea that you add will cost you one of your votes.
- You have ten votes to use. You can distribute these however you like with a maximum of 3 on any single item. You can remove a vote if you change your mind and put it elsewhere.
- If you have voted on an item that is then implemented, you will get those votes back to use again.
Remember – no request is too small :)
Happy voting!
97 results found
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Modify templates
The ability to modify or delete templates, tracks, mail merges etc that come with the system. Rather than duplicating the template, which creates clutter some templates only need minor modification to suit our business style.
3 votesHi there, there is a reason these work the way that they do – it allows us to push updates to our templates out.
Once you have duplicated the template, simply “hide” our template via the action menu available in the admin area and they will no longer appear in your system. For more info on this please contact our support team.
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Can we PLEASE have price change notifications changed from "Price Reduction" to "Price Alteration" instead
Can we please have price change notifications changed from "Price Reduction" to "Price Alteration" instead?
3 votesThanks for getting in touch Liz – if you like, you can update the default text which is sent in the match alerts.
This can be done from “Admin > Auto Update Settings > Content Overrides”.
For more info, get in touch with the team by emailing support@rexsoftware.com.au.
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Sync or pull data from Mozilla Thunderbird.
It would be great to have Thunderbird emails come up in Rex. A plugin like SuiteCrm implements would be fantastic.
3 votesHi Lawrence, while we appreciate the feedback, email client specific plugins aren’t something we’re looking to implement in the near future.
If you’re looking to get more emails into Rex, you might want to consider using the email dropbox functionality and / or setting up some automated forwarding rules to your email dropbox address either through your email client or at your mail server software level.
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Ability to attach a listing to a buyer inspection appointment/reminder
When entering buyer appointments via Reminders, appointment etc. it would be convenient for the listing to be selected and attached to the appointment and therefore register automatically on the vendor report to tally the amount of inspections.
3 votesHi Katrina,
Thanks for sending through the Feedback.
This is partly do-able in Rex.
You can have a contact and a listing attached to a reminder. This can either be done from the listing record, or by adding in the reminder from the Plus symbol next to the search bar and choosing ‘listing’ as the type.
In order for it to appear on the Vendor Report, you must add it to the Feedback section.
For more information, please contact Rex Support.
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Can you please have under the "More" tab in rental listings the option for "Application Pending"
Can you please have under the "More" tab in rental listings the option for "Application Pending" to send to the portals.
3 votesWe are unfortunately unable to add custom fields for sending to the portals.
I suggest maybe contacting the portals directly to discuss additional options with them.
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Implement the option to add listing documents to a 'match profile' email
Implement the option to add listing documents to a 'match profile' email. That way, we won't have to send a second email containing the listing documents, which is a bit of a lack of efficiency.
The current match profile email settings do not allow this. Once the properties are flagged and we're ready to send the list off, there is only the option to edit the message but no option to attach relevant documents.
3 votesIf you mark a document as public it will appear on the ebrochure that the match profiles link to.
From the https://www.rexsoftware.com/feature-release-public-documents/ release: Marking a document as public … “will show your document by default on any e-brochures you generate for the listing, or when you push your listing to a Siteloft website.”
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Rental Properties - Enable an XML feed to facebook marketplace
XML feed to facebook marketplace for rentals(no sale listing options in there)
3 votesThanks for taking the time to make a suggestion. Facebook have recently made changes to their vehicle and home listing processes which impact technical feasibility of integrating with them. As such, this is not on our radar at the current moment.
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format listing stock list
would like the ability to keep a whole property description together on the full advert listing stock list - so the text doesn't span over two pages - half on one page and half on the next page
3 votesThanks for the suggestion Sheradin,
We have since removed this stock list as there is no way to control how it spaces the full advert stock list.
Try using the ‘Short Ad’ in the marketing section to create smaller ads for the stock list.
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Every User to have access to the demo account from the HELP menu inside rex
As a user trying to get to know the system it would be great to be able to go and test how something works before you do it live. Particularly in the case of Trust Accounting as this module leaves footprints and doesn't have an extensive help and training video series so you are left guessing a lot of the time.
3 votesHi Phil,
Please contact our support team who will be more than happy to provide you with access to our demo account.
You will then be able to practice and test out the trust accounting module etc without uploading or putting fake data into your Rex account. -
emails
Currently if you email a street and a vendor owns multiple properties on the street they get an email per house. As I don't want to harass and bombard my clients with multiple emails on the same topic it would make sense that you can email vendors on the street as an option to stop this happening
3 votesHi there,
What you should be doing, is opening the list of related contacts attached to the properties, then sending them the letter/email. This way they will only show up once, and only receive one letter/email.
For more information, get in touch with support@rexsoftware.com.au.
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An easy `Send to All ` button
To be able to simply tag a property to be sent to all contact regardless of the search criteria, with a easy
Send to All
button as seen on other software services3 votes -
Add Advertise As Price as an option for sorting stocklists and listings
Currently there is only match as price that you can sort stocklists and listings by.
It makes more sense to have the advertise as price as the sorting option.
3 votesHi there,
Thanks for the feedback.
Because the advertise as field is a text field, you can not sort by advertise as.
It wouldn’t know how to sort a listing which had advertise as price set to ‘Auction’ for example.
For further info, please contact Rex Support.
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Are we able to place a + sign on the Bedrooms and bathroom to indicate a study or a powder room please?
I know that rex only accepts whole numbers, if we can use a + sign that would indicate there is more than the whole number.
Thank you.3 votesAs mentioned unfortunately the portals wouldn’t support this. You can however add a study as a feature on a residential property which should be displayed appropriately on portals.
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Allow an image to be used as the background of a newsletter.
In our office, the background of all of our documents is an image. I cannot recreate this style in the newsletter as I can only select a block colour - Having a box that allows you to select an image from your computer and have it used as the background would be great for us and I'm sure other offices will benefit.
3 votesNot technically possible to implement.
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Only each rep can see agenda and Upcoming for that rep.
Hi There
is it true that everyone can see each others agenda and Upcoming events?
If so why is this?
When I press the rex tab on the top right it brings up other reps appointments and everyone's daily tass etc.
How do we make it so only each rep will see their own info???
3 votesHey Harley,
This was actually a bug in the system that we have since fixed up.
For more information, please contact Rex support.
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Change the automatic due date on invoices
The automatic two week due date needs to be changed to one week or "due on receipt of invoice" because two weeks is too long as it is generally halfway through the campaign already and the closer to confirmation the less likely they will pay without wanting a deal on prices.
3 votesUnfortunately this is not something we’re looking to implement into the system at this time. We value your feedback though – if you have any further suggestions please don’t hesitate to send them through.
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Ability to copy match profile details from one related contact to another
It would be great to have a way of copying the match profile info from one contact to another. For example, I've just added John Smith and put in all match profile info like suburbs, bedrooms, bathrooms etc. Now I put in his wife, Joan Smith and want to copy all match profile info to her without having to go through and select it all again.
3 votes -
Worksheet not working for deductions -
Worksheet not working for deductions - Deductions in the Commission Worksheet – Deductions types should be switched around. Currently if there is a marketing fee (2b) and a referral/conjunction fee (2a) they have to be entered under the incorrect header as the marketing fee is a commission reduction that is applicable to the referral/conjunction fee.
2 votesIn most situations I can’t imagine an agency would agree to accept 30% of the total commission after you had removed a marketing fee?
If you do have this situation you may need to simply enter a specific dollar figure to compensate.
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eBrochure Link
It would be great if the eBrochure link can customised to either your own Agency website, a REA or Domain site.
2 votesUnfortunately this request doesn’t line up with the way the feature works.
Emails etc. advertising a listing can be sent at any time and must have a valid link at the time they are constructed. In order for this feature to work we’d need to disallow any emails (match, manual, newsletters) from being sent until the listing had gone up, response been (successfully parsed etc). This conflicts with the way many of our users run their businesses.
In addition, in the event that there are multiple REA feeds on the one listing, we’d have confusion about what the correct link to use is.
If concern is exposing more listings / agency profile and you’d like to promote REA rather than your own website, if you want, it is possible for you to modify the default ebrochure format to link out to your agency profile on REA.
Separately, if you…
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Property matching to contact to be automatic on dashboard
I understand the only way to do the property matching with a contact is to go into each contact that the match profile has been set up and automatically match. Is there a way that each time a new listing for the agency is published that it will do an automatic match to contacts and display on dashboard. This is a prompt to let our contact know straight away.
2 votesUnfortunately, this is not something we’re looking to implement into the system at this time. We value your feedback though – if you have any further suggestions please don’t hesitate to send them through.
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