Feature Requests
Welcome Rex Users!
Let us know what you really want out of the system you use in your businesses every day!
Please include as much detail as possible about what the feature is and how the feature would make your life easier – this will encourage other rex users to vote for your request rather than creating a duplicate idea. The more votes you get the quicker your idea will come to our attention :)
How it works:
- You can add as many new ideas here as you like but each new idea that you add will cost you one of your votes.
- You have ten votes to use. You can distribute these however you like with a maximum of 3 on any single item. You can remove a vote if you change your mind and put it elsewhere.
- If you have voted on an item that is then implemented, you will get those votes back to use again.
Remember – no request is too small :)
Happy voting!
344 results found
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Open Homes In Pocket need to become more simple
When using Pocket at an OFI it is very difficult to multi-task between signing people in, sending contracts, adding buyers notes and editing/adding emails etc. Having used other open home apps such as Homepass, I know the process can be much simpler.
I believe it was just dumbed down to quickly check buyers in, send contracts and add notes it would work much better. Then if agents want to do the more technical stuff they can use the contacts section f pocket.
Thanks
Thanks.
36 votesWe’re excited to let everyone know that we’ve released an overhaul to our open homes feature, streamlining it significantly in order to let you do more with less tapping around.
Read more on our blog post: https://www.rexsoftware.com/blog/streamline-open-homes-experience/
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Prioritise tasks/reminders on each property/listing/contact and filter on dashboard
As you can only do one job at a time, it would be more efficient to find the most pressing job/task in order on the dashboard. Therefore we need the ability to number each tasks. So when tasks are loaded from the track they are already in order of priority. Then when they are seen on the dashboard there is another order of priority mixed with other listings/contacts/properties. Therefore we need the ability to filter by track and also listing/property/contact.
6 votesYou can now custom reorder reminders as part of the Enhanced Reminders release.
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Delete Bulk Events - Open Homes
Seeing as we are able to upload recurring open home times - shouldnt there be a way to delete the recurring? At the moment you have to manually go in and delete every event individually. Can we have an option to be able to select the events in one go and remove them?
13 votesYou can now delete multiple recurring open homes with the click of a button! Thank you for the feedback :)
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Brochure SMS charges REX not Phone on Pocket!
When you SMS 'brochure' from pocket at the open home, the SMS charge is from REX not the phone like it claims. Can this be rectified ASAP?
92 votesGood news: this has been resolved in our latest open homes release! In the Pocket Settings menu, you can now choose to have ebrochures send either via Rex, or via your Phone.
You can read more about the other exciting improvements we’ve made here: https://www.rexsoftware.com/blog/streamline-open-homes-experience/
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Bulk SMS via Pocket to ALL attendees for ALL previously held OFI's
Ability to send a bulk SMS through Rex Pocket to all of my recorded contacts that have attended every open home/private for a given property (I.e. all attendees that are recorded under a given property as inspecting). This is currently only possible through the Rex web application but not through your mobile/tablet application.
58 votesGood news everyone – this is now available! As part of our recently released Open Homes overhaul, there’s a new menu item, “See All Attendees for Listing”, that lets you conduct followup to all attendees for all events on that listing.
You can read more on our blog post: https://www.rexsoftware.com/blog/streamline-open-homes-experience/
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Brochures to appear in Alphabetical Order when generating PDF from Listing
It would be handy if we could have our brochures in Alphabetical order rather than the current created dated to enable easier searching.
18 votesThanks again for everyone’s votes on this one. This change is now live.
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'View all in a list' to be available for searches with more than one result
This used to be available before the search bar redesign but now creates a lot more clicks to get to a list of smaller complexes or maybe two contacts that you want to merge. The cut off is currently three, when four or more results are returned you get the 'View all in a list' appearing otherwise you are forced to go to Properties > Properties > Filter > Apply Filter or Contacts > All Contacts > Filter Contacts > Apply Filter. For such a small change this would be a great time-saver for us.
15 votesAs part of the global search overhaul we released last year, you're able to open a list when more than one result is returned, allowing you do bulk merges, etc.
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Key register report to include Sold properties
Would love the key register report to also include Sold properties. Sometimes we hold keys for sold properties and without the ability to search for these, we have to have a paper based log. Thanks! Natasha Oxley, Eview Mt Eliza.
3 votesAs part of the new Key Registry release, you can now include sold/withdrawn properties in the key registry report!
There’s also a bunch of other exciting improvements, including the ability to check keys in & out, support for multiple keys, etc.
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Add Contacts
The ability to enter more than one name in contacts.
When entering OFI in feedback or using kiosk or add person it would be great to be able to enter eg a husband and wife’s name at the one time.3 votesYou can now add a partner when checking an attendee in with Pocket Open Homes. After you have checked in the first person you will have the option to add partner details.
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Differentiating contacts with same name when sending an email
When typing writing a new email, and you have multiple clients with the same name, you cant tell which one you want to choose. I propose having the email address as well as the client name come up in the 'To' bar when searching a client name.
7 votesThank you for the feedback. Pleased to report that the “to” field in the email dialog now shoes emails (as well as other data). Many fields in the system now support this new & improve contact selection experience as well.
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Pocket Kiosk e-Brochures
Pocket Kiosk App a great addition, However it would be fantastic if we had the ability to utilise personalised e-brochures instead of the Rex generated brochure. We currently create individual e-documents for all our listing and would love to be able to add a link in the property listing to enable that to be forwarded at the time of check-in. This would extremely helpful to us and our buyers as our brochures provide more than just the property information. They include agents information, buying information and area information etc.
1 voteThis is already available.
You can manage the template content here: https://app.rexsoftware.com/admin/settings/open_homes – notice that you can insert merge tags (same as those available when setting up a listing mail merge template).
If you add “_micro_link” to the end of the relevant merge tag, the system will also convert the link to a micro link for you.
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Add Buyers Into Open Home And Doing Match Profile
When you add buyers as a private inspection or open home and you put in there details to have a button you can click to do the match profile there would be great. Rather than having to put the buyers in and then click on each buyer to do the match criteria and or notes
2 votesWe implemented the auto creation of buyer match profiles this year, and will be following up with automated campaigns in the next couple of weeks. Thank you!
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Printable leads list
The leads list (list of incoming leads) screen should be able to be exported for printing. Phone numbers and names of contacts should be included, as well as which property they enquired on, as well as the agent it was assigned to. Urgent please.
58 votesThis is possible with the advent of custom reporting. You can view a list of leads with a combined view of the listing/property enquired on, as well as seeing the contact details of who submitted the lead. This list is exportable as a CSV or Excel file so it can be manipulated and printed as you desire.
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Merge Field - Events - OFI Details - Date and Time
Dear REX, as discussed 8/5/18, there is no merge field for Open Home details, eg 'date and time'. We email our Vendors from REX (listing>merge>send email>select template), however there is no option to include a merge field for OFI details. If the details (date and time) of future open homes would pull through, it would save time on the hundreds of emails each week (between our 3 offices) by eliminating the data entry double handling. Please make this merge available. Thank you in advance.
6 votesGood news: we have recently added extra merge tags to accommodate this.
Listing (Marketing) > Next open home date
Listing (Marketing) > Next open home time
Listing (Marketing) > Next open home agent
Listing (Marketing) > Upcoming open homes (table of all upcoming open homes) -
Auto cleaning/removing clients who have terminated a buyer match from appearing in reverse searches
Currently when a buyer terminates from receiving property brochures in REX they will still appear as a profile match when reverse matching against a property. There is no indication in this search that the buyer has terminated from receiving these alerts either in REX or the exported CSV file.
I am suggesting either the clients who terminate their searches be removed from appearing in these searches or be indicated on the report as having terminated their match profile.
This will allow the agent to either have a clean list of active buyers or be able to contact said client and…
33 votesWe have completed this in 2023. You can now set match profiles to automatically archive if there is no activity on a match profile for a certain time period.
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FOR APPOINTMENTS (TOP IDEA)
Can we have a system where - an automatic text is sent to the buyer confirming that they'll be at the appointment? They respond with a Y or N. This will ensure that no-one is ever stood up again!! :-) (It's like what hairdressers use)
3 votesOur new calendar feature includes the ability to send confirmation messages to guests, as well as vendors. It also includes comprehensive guest alerts before the appointment.
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A full key register list for both rentals and sales. Not just the current listings, anything with a key number at all.
A full key register list for both rentals and sales. Not just the current listings, anything with a key number at all so we can print off a total list of ALL keys held for PM and a full list of ALL keys held for sales.
4 votesAs part of the new Key Registry release, you can now include sold/withdrawn properties in the key registry report!
There’s also a bunch of other exciting improvements, including the ability to check keys in & out, support for multiple keys, etc.
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AUTO match profile that you can assign for a new OFI/contact. Why no GENERIC template to save then select for new buyers/contacts
AUTO match profile that you can assign for a new OFI/contact. There should be a GENERIC template you can save then select for new buyers/contacts.
The BEST way would be to have a match profile automatically applied to a OFI attendee or contact who came through a particular property. (You should be able to set what match profile this is on based on the property).
3 votesThis is available via our automated buyer match profile feature. See more in our help centre, or set it up yourself right now!
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Search by Postal address
Can you please add the feature Search by Postal Address of a contact in the database. It would be a huge time saver as to the roundabout method I have to use now when I know the address and cant remember the people's names. I am sure we all suffer from that issue. Ultimately this added feature would save a lot of embarrassment.
Glenda
PS Is it also possible to add a little text to the fields that is the name of the field we are entering the information on? I have only just realised that the field I am…7 votesAs part of our global search overhaul, we introduced the ability to be able to search by a contact's address and their postal address!
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Reinstate the cursor in search box so you know that you in that area to start typing
With the change of the search box the cursor doesn't show up in there anymore. Can this be put back in so that you know you are in the search field.
3 votes
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