Feature Requests

Welcome Rex Users!

Let us know what you really want out of the system you use in your businesses every day!

Please include as much detail as possible about what the feature is and how the feature would make your life easier – this will encourage other rex users to vote for your request rather than creating a duplicate idea. The more votes you get the quicker your idea will come to our attention :)

How it works:

  • You can add as many new ideas here as you like but each new idea that you add will cost you one of your votes.
  • You have ten votes to use. You can distribute these however you like with a maximum of 3 on any single item. You can remove a vote if you change your mind and put it elsewhere.
  • If you have voted on an item that is then implemented, you will get those votes back to use again.

Remember – no request is too small :)

Happy voting!

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  1. Have the option to show property as Under Contract or not when it is accepted

    Currently the accepted status shows the property as Under COntract on websites - The option is very much needed to display Under Contract or not to display. It is very detrimental to sellers if the contract is conditional

    0 votes
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    0 comments  ·  Contracts  ·  Flag idea as inappropriate…  ·  Admin →
  2. VPA Notes - Multiple Lines

    I see you updated and added Notes, which is great. Any chance the notes can be available to write multiple lines. If you type in notes and hit enter, it seems like it's dropped to the next line, but when you click done it just continues to add to the same line.

    For example this is what we would like to see.

    NOTES
    1/1/17 - Note added
    3/2/17 - Next Note Added

    At the moment, it displays all on one line like below..

    1/1/17 - Note added 3/2/17 - Next note added

    1 vote
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    0 comments  ·  VPA / Invoices & Payments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there – thanks for getting in touch.

    This isn’t how we expect the notes to work and should display how you enter them.

    I’ve got in contact with you in a separate email, so we can troubleshoot this one – thanks again!

  3. Different tabs in properties for sale

    Could we please have new tabs or drop down options that will show the following in separate sections under properties for sale.
    - Available listings
    - Under contract listings
    - Unconditional/Sold listings

    I know you can already 'filter' under contract but that just brings up under contract listings. It's an absolute nightmare to print out a current stocklist... You have to manually go through and try and remember what is under contract and what isn't

    19 votes
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    declined  ·  1 comment  ·  Listings  ·  Flag idea as inappropriate…  ·  Admin →
  4. Worksheet not working for deductions -

    Worksheet not working for deductions - Deductions in the Commission Worksheet – Deductions types should be switched around. Currently if there is a marketing fee (2b) and a referral/conjunction fee (2a) they have to be entered under the incorrect header as the marketing fee is a commission reduction that is applicable to the referral/conjunction fee.

    2 votes
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    0 comments  ·  Commissions  ·  Flag idea as inappropriate…  ·  Admin →

    In most situations I can’t imagine an agency would agree to accept 30% of the total commission after you had removed a marketing fee?

    If you do have this situation you may need to simply enter a specific dollar figure to compensate.

  5. 1 vote
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    1 comment  ·  Listings  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Jacqui,

    Unfortunately, the sub-categories are pre-defined by the portals, this means we’re unable to customise these for you.

    We suggest that you get in touch with the portals directly to discuss options for custom feeds.

    If you require the details for match profiles, we suggest using tags. Check out this help article for details on using tags in Match Profiles: http://help.rexsoftware.com/match-profiles-using-tags-as-criteria

  6. Off Market Listing feature

    Isn't it annoying when you cant display all of your current listings as a spreadsheet or on the OFI list generated via REX because the listing is incomplete or cant be put as a listing because its going to be an off market transaction?

    Definitely be worth having the ability to categorise between, Listings, Off market & appraisals.

    No doubt this feature would help a lot of buyers advocates and people who deal mainly with off market transactions and will be able to finally generate reports with absolutely every property sold through your business.

    16 votes
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    1 comment  ·  Listings  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Joshua,

    This is technically available / achievable within rex as it currently stands:

    1. If you want csv’s of your data, you can choose to export your listings at any time regardless of publication status if you have rights to do so.

    2. Listings have to be published not necessarily as a signal to market them on external sites, but more so:
    a. To ensure that you actually have confirmed authority to sell them.
    b. To ensure that enough fields have been populated so that purchasers / renters have enough information to make an educated decision on whether the property is suitable for them and also to ensure that a certain level of basic information exists for things like feedback approval, enquiry routing etc. This is different on a per property category basis. The requirement for information to publish a listing is quite low.
    c. To ensure that when…

  7. Add the ability to specify the enquiry source

    It would be great if we were able to specify the inquiry source for Internet (Portal) since there are a number of portals that we subscribe to. Most of our inquiries come from our listings on those portals (realestate.com.au, realcommercial.com.au businessforsale etc..) and it would be really helpful to know which of these portals is worth the monthly subscription. The one option for enquiry source Internet (Portal) does not give us visibility on wich portal is the most efficient.

    4 votes
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    0 comments  ·  Leads  ·  Flag idea as inappropriate…  ·  Admin →
  8. Excklusive listings

    I would like to be able to add an "exclusive" banner to the main photo of a listing. This would also feed through to the portals we load to.

    1 vote
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    0 comments  ·  Listings  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Chris,
    Thanks for your suggestion, whilst this is not something we are looking to implement via Rex, we can suggest that you add the overlay prior to uploading the photo to Rex. You can do this using a photoshopping tool, or by asking your photographer to add it for you.

  9. Feedback

    When doing feedback from OFI's, in the General Feedback Section it possible to add a Positive and Negative Heading?

    This is important as our agents give specific Positive and Negative feedback about the home for each buyer - rather than just saying if a buyer is hot or cold. Please have a look at his simple change for us.

    Thanks :)

    30 votes
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    1 comment  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →

    While we can appreciate the merits of the suggestion, this may enforce certain restrictions in terms of the way that feedback can be written.

    To deal with your use case, we suggest prefixing your comments with positive and negative in the feedback text as a policy… e.g.

    Positive: Jan thought price was reasonable.
    Negative: Jan thought price was the only thing that was reasonable.

  10. Can we PLEASE have price change notifications changed from "Price Reduction" to "Price Alteration" instead

    Can we please have price change notifications changed from "Price Reduction" to "Price Alteration" instead?

    3 votes
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    0 comments  ·  Listings  ·  Flag idea as inappropriate…  ·  Admin →
  11. Record Permalink - Difficult to select

    Currently when you click permalink it is difficult to select the "record permalink" and copy.

    When you click in to the box there is no cursor.

    If you click and hold down to select by the time you get to the end of the link it is no longer selected. You then need to click and select again backwards.

    The only workaround is to click (no visual representation it worked) then click ctrl-A. Its not intuitive.

    There should be another method to copy the contents of this box.

    7 votes
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    1 comment  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    Hi all, your best bet on this one is to double click the link which will select the contents of the entire field. Due to browser security restrictions around placing things on your clipboard and the fairly basic work around mentioned here, this isn’t likely to be something we’ll support.

  12. View more than 100 contacts at a time in list view

    Need the ability to view more than 100 contacts at a time in the list view of Rex. 1000 contacts will be much more helpful.

    DL

    1 vote
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    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for your suggestion! We’re not currently looking to include what you described, due to the loading time it would take to generate a list of this many records. We certainly value your feedback however – so if you have any more suggestions feel free to send them through.

  13. More Comprehensive Feedback

    It would be really useful if we had the option to use custom fields when importing feedback into REX.

    Currently, we are limited to four options when adding feedback (offer, private inspection, follow-up and enquiry) it would be beneficial if we could type in our own feedback type as to not limit ourselves to these four feedback types.

    Following on from this the 'general feedback' field could be improved by added in custom sub headings (eg. positive, negative and agent feedback) so that feedback can be easy separated and distinguished. Another option would be to add in a simple toolbar…

    15 votes
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    1 comment  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →

    Guys – thanks for the suggestion.

    Rex has a hot warm and cold ranking on feedback as proxies for positive and negative.

    We also have an agent-vendor conversation feedback type to deal with agent-specific inputs.

    Whilst this is a slightly different approach, you will achieve the same end result.

  14. Ability to change the default Reminders view

    Can we please have the ability to permanently change the "due TODAY" to "due THIS MONTH", etc on our Dashboard Reminders stream?

    Perhaps this could be a default setting in the Admin area, or a saveable setting for each user.

    3 votes
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    0 comments  ·  Dashboard  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for the feedback.

    By default, the reminders will be ‘due today’ which is one week in the future and two weeks behind. You can change the filter but at this stage we are not going to let you change the default.

  15. Dates on advertising invoices

    When you print the advertising invoice it does not have dates in which each individual advertising cost was booked.

    I don't understand why it asks you to put in a booking date to not even include it on the advertising invoice.

    Can you please add in the ability to do this. It's so confusing for our vendors and we keep getting constant questions about when certain advertising e.g. newspaper was booked. If it just had the booking date on the invoice IT WOULD BE SO MUCH EASIER.

    1 vote
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    0 comments  ·  Listings  ·  Flag idea as inappropriate…  ·  Admin →

    If you would like to notify your vendors of booking dates, we suggest sending them the marketing schedule. The marketing schedule can be generated from the VPA tab on a listing.
    Adding the booking dates to invoices is not something we are looking to implement.

  16. Be able to email someone without adding them as a contact.

    Some people I don't want in as contacts. Stop trying to force workflow as it sucks.

    1 vote
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    1 comment  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Lawrence,
    Rex is a CRM which should be used to track all correspondence, because of this, your suggestion is not something we’re looking to implement into Rex.
    If you would like to send untracked emails, you can send them directly from your work email.

  17. More Land subcategories like Industrial and Commercial

    Currently the only option is 'Residential Land' under subcategories, can this be changed to include Industrial and Commercial land options,

    0 votes
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    0 comments  ·  Listings  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Martin,
    We are unfortunately unable to create custom listing types or sub-categories because they are pre determined by the portals (REA, Domain etc).

    I suggest maybe contacting the portals directly to discuss additional options with them.

  18. Multi category match

    In our area buyers often request a variety of criteria options (eg 2 - 50 acres with OR without a house) which means that properties from residential, land or rural categories may meet their requirements. At present a match profile can only be made with one property type meaning that an agent may have to send multiple emails to a buyer. Is it possible to allow other property types to be added in to the match profile, to cover all categories required, so that only one email needs to be sent and received?

    4 votes
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    2 comments  ·  Match Profiles / Auto Updates  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for the great suggestion. Unfortunately due to technical restrictions resulting from the fact that different listing categories (and therefore match categories) support different attributes, we can’t offer a mix in the same profile. The best work around would be to create multiple profiles (one for each category)

  19. All Emails to go thru REX

    Ability to use REX for all incoming and outgoing EMAILS. This would enable the company to force staff to have rex open instead of outlook. Also enable company to manage incoming and outgoing email communication thru the CRM.

    1 vote
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    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →

    Hi andy, while we love seeing agencies use rex in new and exciting ways, we’re definitely not an email client and would recommend you use tools that have been specially developed for the job!! There are a lot of tasks and small interactions you have with your email client that make it friendly that you may not notice on a day to day basis.

    In terms of ensuring agents are using the product – it’s best to mandate this via written policies within your office if it’s something you want to encourage.

  20. Sync or pull data from Mozilla Thunderbird.

    It would be great to have Thunderbird emails come up in Rex. A plugin like SuiteCrm implements would be fantastic.

    3 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Lawrence, while we appreciate the feedback, email client specific plugins aren’t something we’re looking to implement in the near future.

    If you’re looking to get more emails into Rex, you might want to consider using the email dropbox functionality and / or setting up some automated forwarding rules to your email dropbox address either through your email client or at your mail server software level.

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