Feature Requests
Welcome Rex Users!
Let us know what you really want out of the system you use in your businesses every day!
Please include as much detail as possible about what the feature is and how the feature would make your life easier – this will encourage other rex users to vote for your request rather than creating a duplicate idea. The more votes you get the quicker your idea will come to our attention :)
How it works:
- You can add as many new ideas here as you like but each new idea that you add will cost you one of your votes.
- You have ten votes to use. You can distribute these however you like with a maximum of 3 on any single item. You can remove a vote if you change your mind and put it elsewhere.
- If you have voted on an item that is then implemented, you will get those votes back to use again.
Remember – no request is too small :)
Happy voting!
27 results found
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2FA tracking
With 2FA introduced, it would be great if admins could get an alert if this is turned off by a member of staff. Even if we could access a report of who has it turned on/off that would be useful.
7 votesYou can now see who has MFA enabled from Users & Security by the grey box next to their name. Attached is a screenshot of how this looks. We will introduce the ability to enforce MFA enrolment in the future. Thank you :)
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Pocket Claendar
Rex calendar in the pocket app- so you can see your appointments and client details for that appointment whilst away from the office
3 votes -
Display the "+" icon on the home page of Pocket
At the moment if we receive a phone call out of the office we need to make multiple clicks before we can create a note/feedback to make a record of the discussion. Having the "+" icon appear on the home page of pocket would enable quicker access.
9 votesHey everyone, we’ve just released this as of last week! You can now access the + button from almost any screen in Pocket with the new navigation. More details here: https://www.rexsoftware.com/blog/updated-rex-mobile-app-navigation
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Bulk SMS via Pocket to ALL attendees for ALL previously held OFI's
Ability to send a bulk SMS through Rex Pocket to all of my recorded contacts that have attended every open home/private for a given property (I.e. all attendees that are recorded under a given property as inspecting). This is currently only possible through the Rex web application but not through your mobile/tablet application.
58 votesGood news everyone – this is now available! As part of our recently released Open Homes overhaul, there’s a new menu item, “See All Attendees for Listing”, that lets you conduct followup to all attendees for all events on that listing.
You can read more on our blog post: https://www.rexsoftware.com/blog/streamline-open-homes-experience/
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Contacting all clients who have inspected a property borne via private inspections and open homes through bulk txt messages in pocket
I’d love to see the ability to contact all clients to inspected a property both via open homes and private inspections throughout the sales campaign in one easy text message rather than have to get to a desktop
1 voteGreat news: this is now possible thanks to the new See All Attendees for Listing view. This comes as part of our big open homes overhaul, which you can read about in the blog post: https://www.rexsoftware.com/blog/streamline-open-homes-experience/
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quick ad feature on home screen
Quick Ad/send feature on the Home Screen:
At the moment there is no quick ad button on the home screen that will allow me to shortcut to adding a new contact or appointment. it should be the easiest thing to access so we don't resort to just saving contacts and appointments in other apps on our phone.
2 votes -
Rex Application for Tablet and Phone Devices
We understand many of you are wanting Rex to be fully mobile/tablet compatible.
Please vote and comment on exactly what feature(s) you would find most useful while on the road. Please keep in mind that in order to provide a nice/ simple mobile experience we will not be able to transfer every single feature of Rex to the phone. As such we'd like a comment from you on what you think the most basic requirement of the application would be.
e.g. "The ability to search across, and easily call any contact in Rex"
We'll be watching the ticket closely over…
296 votesAfter 12 months of research, design, development and testing, Pocket (the Rex mobile app) is now available for iOS and Android. For more info and links to download the app head to http://pocketbyrex.com.
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Photo Watermark
Would like the ability to upload photos to web portals with a custom watermark.
i.e. like our company logo.40 votesThis feature has been completed! You can read more about it in our blog post here: https://www.rexsoftware.com/blog/feature-release-image-watermarking
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Add ability to search for a key number
The option to have a key number saved in Rex is a great idea, but without the ability to 'search' for a key number it is fairly useless.
Please add the option to search for a key number :)
13 votesAs part of the new Key Registry release, you can now search for keys by key number!
There’s also a bunch of other exciting improvements, including the ability to check keys in & out, support for multiple keys, and more.
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Easier searching for contacts and properties.
For example, if you were looking for Peter Mark Smith, you would not have to search the phrase exactly, if you type Mark Smith the search should return the closest matches based on what you typed... this should be similar to spelling mistakes. Searches should return the closest possble matches.
32 votes -
Record time that notes are made
Currently, Rex only records the date you've entered a note, it would be good if a time stamp was also recorded.
16 votesWe’re happy to announce this suggestion has been brought to life by our developers and is now live in the system.
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Scrolling through records to get to the end - 'End Button' required instead of page forward many times
When scrolling & searching through records, there is no 'End' button to go to the end of all records, instead you have to click through all the pages to get to the end.
If you have 10,000 contacts and you want to scroll to the end, you don't want to be clicking the forward button 500 times to get to there.
Same as when using and creating new Tracks and Letters in Admin. All duplicated letters go directly to the end, so to locate them again you have to scroll through many pages to get there.
Thanks
1 voteHey Everyone,
This functionality already exists in Rex. Looks like great minds really do think alike!
You can change the number of records viewed and ‘jump to’ a specific page number from the list view.
Feel free to contact support at support@rexsoftware.com if you require further help with this. They’ll help you start putting it to use.
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dialling from a mobile out of rex
When in rex on an iphone it would be handy to be able to have the phone recognise the Rex contact's phone number as a phone number and be able to dial directly from there, as opposed to having to copy and paste the number from rex.
4 votesHopefully this has been addressed with the launch of pocket :)
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open contact in another window
When using reminders it would be great if you could click on their name and have the option to bring up their personal stream in a second window (or tab) so that you can see the history but not move out of the reminder window. -i.e. to see both at once.
3 votesWe’re happy to announce this suggestion has been brought to life by our developers and is now live in the system.
You’ll need to hold down command (mac) / control (windows) before clicking the “view” button to open the record in a new window.
If you require any additional help with this please feel free to contact our support team at support@rexsoftware.com, they’ll gladly walk you through it.
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Be able to "pin" a note to the top of the stream
We occasionally have a note that we need to be able to be viewed throughout the term of the listing (and not scroll down the stream). This might be a note that the owner is staying in the property for a few days, or holiday bookings which need to be honoured as a condition of the sale (for example). But once it scrolls right down the feed, no one sees it.
155 votesWe’re happy to announce this suggestion has been brought to life by our developers and is now live in the system.
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Buttons should have control, click, open new tab option
Currently many of the buttons do not have the ability to open a new tab. Should have the option to control, click, open new tab option on all buttons and pop outs.
1 voteWe’re happy to announce this suggestion has been brought to life by our developers and is now live in the system.
You’ll need to hold down command (mac) / control (windows) before clicking the “view” button to open the record in a new window.
If you require any additional help with this please feel free to contact our support team at support@rexsoftware.com, they’ll gladly walk you through it.
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Add phone and email without clicking through
It would save a lot of time if we could add a phone and email to the owner from the property screen rather then having to click through to the owner page and then back to the property page which is what I often have to do if i am going through a list of properties.
1 voteWe’re happy to announce this suggestion has been brought to life by our developers and is now live in the system.
You’ll need to hold down command (mac) / control (windows) before clicking the “view” button to open the record in a new window.
If you require any additional help with this please feel free to contact our support team at support@rexsoftware.com, they’ll gladly walk you through it.
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Change letter margin measurements from pixels to milimeters/centimeters
It would be great if the letter margin measurements could be measured in millimeters or centimeters as opposed to pixels.
1 vote -
How about an App for Home Opens - so that you can have your ipad sitting on the table instead of a visitor book, and the information entered
An ipad App for Home Opens - the punters enter their details themselves, including email addresses and approval to be contacted on a regular basis ( we would probably offer a prize to incentivise them ). The App should seamlessly transfer the information into Rex later when you log in.
29 votesHi everyone,
We’re happy to be announcing our new integration with Homepass; an open home register and feedback application for use on a mobile or tablet device.
For more information, check out the feature release here:
http://www.rexsoftware.com/feature-release-homepass-integration-the-ipad-open-home-register/You can also register your attendance for the webinar next Thursday from the below link:
https://attendee.gotowebinar.com/register/2190990593180273666 -
Custom fields for external URL's
In custom fields please include a field that allows a link to en external URL (e.g. to council information about the property)
16 votesThanks for your suggestion. This – amongst other custom field improvements – has been completed and will be released soon!
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