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Feature Requests

Welcome Rex Users!

Let us know what you really want out of the system you use in your businesses every day!

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Current Feature Request List

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23 results found

  1. When clicking the 'Load More' button in feedback it loads all/more feedback

    It would save us a lot of time if we did not have to click the 'Load More' button a bunch of times in the Feedback section. It would be great if the 'Load More' button loaded all/a lot more feedback.

    29 votes
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    2 comments  ·  Feedback  ·  Admin →

  2. Filter by interest level

    When you get a list of buyers from the feedback on a listing, you can't filter them based on their Interest level from the feedback.

    This would be a great option for filtering your buyers based on that feedback.

    20 votes
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    13 comments  ·  Feedback  ·  Admin →

  3. Add Notes and Activities, not just Feedback, to Vendor Reports to demonstrate to our Vendors

    At the moment, our Vendor Report only contain Feedback not all the activities we have entered into notes etc. How do we demonstrate to our Vendors how hard we are working from them?

    We need this feature!! Please vote! Thank you x

    75 votes
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    13 comments  ·  Feedback  ·  Admin →

  4. Saving time by REX picking up the OFI, Listing etc when doing OFI Feedback

    Hi,

    A lot of time is being wasted with us having to select OFI feedback source, enter the property, OFI time and other information when entering feedback from an OFI.

    It would be great if REX picked up that a buyer came to a OFI and what property they came through and what time, instead of having to manually enter it.

    This can be very time consuming for agents with lots of listings.

    Please have a look at this.

    Thanks,

    30 votes
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    completed  ·  1 comment  ·  Feedback  ·  Admin →

  5. Notify listing agent when feedback or any update added to property

    It would be good for the agent handling a property to receive a notification if feedback is added to that property by someone else.

    3 votes
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    0 comments  ·  Feedback  ·  Admin →

  6. Option to not include OFI Attendees surnames

    When generating a vendor report should have an tick box option to choose to leave surnames off OFI attendees - for privacy reasons.

    1 vote
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    1 comment  ·  Feedback  ·  Admin →

  7. Enquiry source when adding feedback

    When adding feedback there is no option for adding Enquiry source. If someone comes to an open home, you can’t add an enquiry for them to show on the vendor report.

    1 vote
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    0 comments  ·  Feedback  ·  Admin →

  8. Better OFI Feedback Capabilities

    It would be a great idea if we could have ‘parent’ OFI inspections where you have an ‘OFI' which was conducted on a certain day at a certain time and then you could add OFI attendees with separate feedback under the parent OFI.
    This would keep the OFI together as one however it would allow you to have the other contact records feedback separate from one another.

    68 votes
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    6 comments  ·  Feedback  ·  Admin →

  9. Add 'Follow Up' to Feedback type

    Rather than have to put follow up information under buyer inspection, which prompts having to put in the property address again and date, a lot of information added to vendor reports is simply 'follow up'. In other words, further conversations with a buyer after an inspection.
    And by default, follow up should automatically link to the last mentioned property inspected by that buyer and load today's date.

    10 votes
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    3 comments  ·  Feedback  ·  Admin →

  10. Inclusion of distinguishing features next to OFI attendees name when adding their feedback

    When adding OFI attendees it is a necessity that the drop down box of existing buyers in our database include more information than just a name. e.g we have 15 people named John Smith in our database, when the drop down box shows 15 existing clients we do not know which one is correct and therefore create another duplicate file. This can be easily avoided by having the contact name, and their mobile number as a distinguishing feature in the drop down box

    14 votes
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    0 comments  ·  Feedback  ·  Admin →

  11. Agent Section In Drop Down Box In Feed Back Type Under Enquiry.

    In the feedback tab under the property, to add a feedback, under feed back type if you click on Enquiry there is no section for Agent - is it possible to have Agent in the drop down box? This would be a great idea for all personal assistants who do there sales reps OFI's as when you print off the report it is showing up with my name as I am inputting there feedback for there properties. Should be allowing the sales reps names instead of the person inputting the information.

    Thanks
    Sharon

    3 votes
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    0 comments  ·  Feedback  ·  Admin →

  12. Automatically load details

    When adding feedback it would be handy and quicker if Rex could recognise my login; therefore automatically load my name & as a default today's date (which could be changed if needs be)

    1 vote
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    0 comments  ·  Feedback  ·  Admin →

  13. Can you make the feedback box bigger than 2 lines?

    When you add feeback, the little box where you actually type the feedback in is so small it's a pain when you are adding feedback for multiple contacts that have come through an open home, or just a big chunk of feedback.

    9 votes
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    2 comments  ·  Feedback  ·  Admin →

  14. Be able to edit feedback from the client not just the property

    It is a nuisance to have to move backward and forward from the property stream, to the client to see the notes on their stream, back to the property, to then be able to edit the feedback with more current notes, etc. It would be great to be able to edit feedback from the clients feedback stream, not just the property.

    2 votes
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    0 comments  ·  Feedback  ·  Admin →

  15. Feeback type

    We use Rex for both Sale and Rental properties.

    When adding Feedback under a property the only option under the Feedback Type drop down box for an inspection is 'Buyer Inspection'.

    Can you please add 'Tenant Inspection'?

    3 votes
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    0 comments  ·  Feedback  ·  Admin →

  16. Feedback to Vendors post OFI's:

    Hi REX,

    It is difficult to add feedback to the vendor reports when making post OFI callbacks.

    When we make calls to buyers who have been through our Open Inspections they give valuable feedback that the vendors should be able to view....

    When we make calls to buyers who appear in the property feedback section we can add a note to the 'buyers profile' however this note doesn't appear as feedback when we generate a vendor report...

    Suggestion: Add a feedback box similar to the note box that appears in the speech bubble when you click on a buyer who…

    58 votes
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    10 comments  ·  Feedback  ·  Admin →
    completed  ·  AdminRex Software (Support, Rex Software) responded

    Thank you to everyone how has voted and commented on this suggestion!

    As mentioned previously in the comments below the initial suggestion is actually available and has been for a few months – when you click on a contact, the popout includes a feedback option (letting you add feedback for a contact without leaving whatever screen you’re on).

    You can also add feedback by clicking the main plus button (next to the search bar at the top of the screen) and selecting feedback.

    We’ve had another suggestion submitted to us, which we think might interest you and solve the issues you have mentioned below.

    Because the initial suggestion has been solved we are going to complete this suggestion, however please feel free to vote and comment on this new suggestion via the link below if you think this might help you further.

    http://rexsoftware.uservoice.com/forums/170987-feature-requests/suggestions/8755672-better-ofi-feedback-capabilities

  17. Sort feedback, open times & notes by date on the vendor report instead of the order they were entered

    When entering notes about a property or feedback from opens, they do not appear sorted by date.
    So if you do not enter feedback in chronological order, it continues to appear all mixed up.
    This effects the Vendor Report etc.
    Same thing happens with open times. If you enter a few Thursday opens and then a few Saturday opens, they do not sort in the back end of Rex by date – only sort by date on the website.

    Ideally they should be able to be sorted/viewed in date order.

    36 votes
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    7 comments  ·  Feedback  ·  Admin →

  18. Add contacts to a call list from all OFI / Buyer inspections (with a date range)

    So after a weekend of opens and inspections you can generate a list for all your callbacks

    10 votes
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    0 comments  ·  Feedback  ·  Admin →
    completed  ·  AdminRex Software (Support, Rex Software) responded

    Hi Everyone,
    We’re happy to announce this suggestion has been brought to life by our developers and is now live in the system.
    1. Go to system lists
    2. Filter for feedback for a specific agent
    3. Select all, go to related (contacts)

  19. buyer feedback

    Buyer feedback including buyers opinion on price and source, to be listed separately to all other ppty notes. this way at quick glance the listing agent can talk to the vendor and see feedback with out having to run a report for this info.

    3 votes
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    1 comment  ·  Feedback  ·  Admin →

  20. Vendor report - price graph for buyer feedback

    When entering buyer or rental feedback for a listing, to have a separate section for their price opinion, which then displays in the vendor report in graph format.

    8 votes
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    4 comments  ·  Feedback  ·  Admin →
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