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"my desktop" CRM allows up to 4 agents link to the property. First point of Contact, Second point of contact, third point of contact etc. Automatic emails pushed from office is assigned to first point of contact for monthly newsletters etc. However 2nd and third point of contacts can edit data, etc and work with client as well whereas at the moment, i can't add any extra details collected for the client because i don't have access! and i can't search buyers or contacts that i am working with as a secondary agent because they may have come through my open home etc because i am not an assigned agent, i can't keep track of all my contacts via rex unless they are primary.