Feature Requests

Welcome Rex Users!

Let us know what you really want out of the system you use in your businesses every day!

Please include as much detail as possible about what the feature is and how the feature would make your life easier – this will encourage other rex users to vote for your request rather than creating a duplicate idea. The more votes you get the quicker your idea will come to our attention :)

How it works:

  • You can add as many new ideas here as you like but each new idea that you add will cost you one of your votes.
  • You have ten votes to use. You can distribute these however you like with a maximum of 3 on any single item. You can remove a vote if you change your mind and put it elsewhere.
  • If you have voted on an item that is then implemented, you will get those votes back to use again.

Remember – no request is too small :)

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  1. Feedback

    When doing feedback from OFI's, in the General Feedback Section it possible to add a Positive and Negative Heading?

    This is important as our agents give specific Positive and Negative feedback about the home for each buyer - rather than just saying if a buyer is hot or cold. Please have a look at his simple change for us.

    Thanks :)

    30 votes
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    1 comment  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →

    While we can appreciate the merits of the suggestion, this may enforce certain restrictions in terms of the way that feedback can be written.

    To deal with your use case, we suggest prefixing your comments with positive and negative in the feedback text as a policy… e.g.

    Positive: Jan thought price was reasonable.
    Negative: Jan thought price was the only thing that was reasonable.

  2. More Comprehensive Feedback

    It would be really useful if we had the option to use custom fields when importing feedback into REX.

    Currently, we are limited to four options when adding feedback (offer, private inspection, follow-up and enquiry) it would be beneficial if we could type in our own feedback type as to not limit ourselves to these four feedback types.

    Following on from this the 'general feedback' field could be improved by added in custom sub headings (eg. positive, negative and agent feedback) so that feedback can be easy separated and distinguished. Another option would be to add in a simple toolbar…

    15 votes
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    1 comment  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →

    Guys – thanks for the suggestion.

    Rex has a hot warm and cold ranking on feedback as proxies for positive and negative.

    We also have an agent-vendor conversation feedback type to deal with agent-specific inputs.

    Whilst this is a slightly different approach, you will achieve the same end result.

  3. having the ability to add a contact to feedback without adding to your contact tab. The option to choose would reduce the extra contacts

    Having the ability to add a contact to feedback without adding to your contact tab. The option to choose would reduce the extra contacts that have no details for.

    2 votes
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    declined  ·  1 comment  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →
  4. adding a new prospective buyer and tagging to a property

    When adding a new prospective buyer it would be good if you can tag properties they have viewed or inquired on i.e at the moment you can only tagged properties with tenant, past tenant, owner, past owner.
    this way we can keep track of what they viewed and what interests them.

    1 vote
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    0 comments  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →
  5. Adding OFI to the Feedback type in the individual client (currently is Offer, Buyer Inspection and Enquiry)

    Instead of going into the property and adding the individual in can it be done by the going into the client and then adding it as an OFI.

    1 vote
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    declined  ·  1 comment  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →
  6. Pocket Kiosk - Falling Short

    Hi guys,

    I’ve tried pocket kiosk, and it’s a good step, but is missing some crucial features that are offered by the likes of Homepass. Specifically, the ability to send documents directly to buyers via the app, add notes, and mark people’s interest levels. If these things were added, I’d have no hesitation in switching across to Pocket Kiosk.

    1 vote
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    1 comment  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →

    @Nic – The kiosk is designed specifically for self registration by users.

    Give the normal pocket app a try on the ipad – the new open home flows make it just as easy to register attendees as the kiosk does but the app also gives you the benefit of the rest of the features you’re asking about (adding notes, interest levels, sending documents etc).

    https://www.rexsoftware.com/blog/feature-release-pocket-open-homes-and-pocket-kiosk-for-all-your-open-home-needs/

    There are also a couple of threads going on in rexperts that discuss this a bit further: https://www.facebook.com/groups/rexperts/

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