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← Customer Feedback for Rex Software
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  • Ideas (145)

    1. Default feedback to "warm" for home open/enquiries/private inspections

    2. Leads - Allow both send email and add feedback before completing  ·  completed

    3. Bring up all relevant contacts in Feedback  ·  already available

    4. Be able to edit feedback from the client not just the property  ·  completed

    5. Notify listing agent when feedback or any update added to property  ·  completed

    6. Print report of all notes, feedback etc. in listing stream

    7. Adding where enquiry came from to the feedback note when reporting for vendors

    8. Add 'Follow Up' to Feedback type  ·  completed

    9. Add option to select type of method used for follow-up feedback

    10. Have a way to enter an offer from the calendar appointment and feedback screens

    11. Improve the UX around vendor feedback reports

    12. Limitations when emailing all contacts linked to feedback for a listing

    13. Add 3 new items under Feedback Type: Contract Holder, Strata Report & Building & Pest Report

    14. Saving time by REX picking up the OFI, Listing etc when doing OFI Feedback  ·  completed

    15. Add Social Media as a type of feedback

    16. The ability to navigate to contacts related to listings via a lead OR feedback

    17. Add Notes and Activities, not just Feedback, to Vendor Reports to demonstrate to our Vendors  ·  completed

    18. Ability to add further client details, when adding new 'Contact' in feedback section

    19. Attach email & SMS merges created from 'view contacts attached to feedback' to the listing the merge is regarding.

    20. Sort feedback, open times & notes by date on the vendor report instead of the order they were entered  ·  completed

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    Feedback and Knowledge Base

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