This is a fantastic Idea. Given that some of our agents have up to 300 reminders at any one time, it is difficult for them to be able to determine when the follow up is due without spending a significant amount of time searching through all reminders.
This is a fantastic Idea. Given that some of our agents have up to 300 reminders at any one time, it is difficult for them to be able to determine when the follow up is due without spending a significant amount of time searching through all reminders.