This feature is something we have been asking for, for a long time! When an employee leaves our office, the staff member taking over their client base is at a severe disadvantage not being able to read the notes/history due to our closed office set-up. If we knew this would have been an issue when we signed up with Rex, we would have looked at other alternatives. I can see this issue has previously been requested by other people/agencies also, so it's clear that Rex users are wanting this update. It would be much appreciated and greatly improve user performance. PLEASE make this update a priority!
This feature is something we have been asking for, for a long time! When an employee leaves our office, the staff member taking over their client base is at a severe disadvantage not being able to read the notes/history due to our closed office set-up. If we knew this would have been an issue when we signed up with Rex, we would have looked at other alternatives. I can see this issue has previously been requested by other people/agencies also, so it's clear that Rex users are wanting this update. It would be much appreciated and greatly improve user performance. PLEASE make this update a priority!