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Feature Requests

Welcome Rex Users!

Let us know what you really want out of the system you use in your businesses every day!

Please include as much detail as possible about what the feature is and how the feature would make your life easier – this will encourage other rex users to vote for your request rather than creating a duplicate idea. The more votes you get the quicker your idea will come to our attention :)

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Current Feature Request List

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4 results found

  1. Add additional email address options under a licensed user for support/admin staff

    All of our Agents have assistants/support staff who use our Agents profile. They usually are tasked with setting up buyer alerts etc and when sending emails from Rex, the reply is being sent back to Agent's email. Could we suggest an option to be able to attach an additional email to each profile that can be directed to the assistant for admin purposes only

    3 votes
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    0 comments  ·  Emails  ·  Admin →
    declined  ·  AdminRex Software (Support, Rex Software) responded

    Hi Natalie. Thank you for the suggestion. We recommend that each person has their own user account that they log in to, that is uniquely associated with them. We recommend this for security reasons.

  2. Ability to recall / update an email

    0 votes
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    0 comments  ·  Emails  ·  Admin →
    declined  ·  AdminRex Software (Support, Rex Software) responded

    Thank you for the suggestion. The nature of emails means they are sent instantly with no option to recall. Other services like Gmail or Outlook provide an optional grace period before sending an email where you have the ability to recall an email. This is too technically complex for us consider at the current point in time.

  3. emails

    Currently if you email a street and a vendor owns multiple properties on the street they get an email per house. As I don't want to harass and bombard my clients with multiple emails on the same topic it would make sense that you can email vendors on the street as an option to stop this happening

    3 votes
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    0 comments  ·  Emails  ·  Admin →

  4. All Emails to go thru REX

    Ability to use REX for all incoming and outgoing EMAILS. This would enable the company to force staff to have rex open instead of outlook. Also enable company to manage incoming and outgoing email communication thru the CRM.

    1 vote
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    0 comments  ·  Emails  ·  Admin →
    declined  ·  AdminRex Software (Support, Rex Software) responded

    Hi andy, while we love seeing agencies use rex in new and exciting ways, we’re definitely not an email client and would recommend you use tools that have been specially developed for the job!! There are a lot of tasks and small interactions you have with your email client that make it friendly that you may not notice on a day to day basis.

    In terms of ensuring agents are using the product – it’s best to mandate this via written policies within your office if it’s something you want to encourage.

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