Feature Requests
Welcome Rex Users!
Let us know what you really want out of the system you use in your businesses every day!
Please include as much detail as possible about what the feature is and how the feature would make your life easier – this will encourage other rex users to vote for your request rather than creating a duplicate idea. The more votes you get the quicker your idea will come to our attention :)
How it works:
- You can add as many new ideas here as you like but each new idea that you add will cost you one of your votes.
- You have ten votes to use. You can distribute these however you like with a maximum of 3 on any single item. You can remove a vote if you change your mind and put it elsewhere.
- If you have voted on an item that is then implemented, you will get those votes back to use again.
Remember – no request is too small :)
Happy voting!
3 results found
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Changes to Tracks not refreshing
When changes are made to tracks. The track that is changed does not update on the listing or contact that, that particular track has already been assigned too.
1 voteHi Rebecca. The track configuration is separate from any current instances of tracks. You will need to re-apply the track after making changes to it.
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Modify templates
The ability to modify or delete templates, tracks, mail merges etc that come with the system. Rather than duplicating the template, which creates clutter some templates only need minor modification to suit our business style.
3 votesHi there, there is a reason these work the way that they do – it allows us to push updates to our templates out.
Once you have duplicated the template, simply “hide” our template via the action menu available in the admin area and they will no longer appear in your system. For more info on this please contact our support team.
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We need the ability in the word processing area to know if the a letter/document is running over onto a second page - basically like in word
There is no way when you create a letter/document to know when the text goes onto a second page etc....you cannot see this until you download the document. At this point if it has gone over and you need to amend you have to create the document and start again and this process goes on and on until you get the formatting correct.
It would be a lot easier to view the document like you can in Microsoft word so you can see when the text moves to the next page etc.44 votesHi Guys,
We barely ever say entirely no to features, but this one is technically impossible for us to implement.
A very large number of factors go in to determining whether a letter will go over on to multiple pages (going from simplest to most complicated):
- Page Margins.
- Line Height.
- Font Height / height of individual characters which varies from font to font.
- Manual Page Breaks injected by you.
- The way that a font is rendered on your operating system.
The way that microsoft word – a tool with millions of lines of code (built exclusively for word processing) is written – is very different to the way that our web based editor is written and its capabilities are very different to the ones that we have access to.
Unfortunately without actually rendering the letter we don’t have any idea how many pages long it will be.
If this is…
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