I have two agents that are not computer friendly and rather old school techniques. A call sheet of tasks is perfect and what i want.
An email added wouldn't hurt and could be useful if they can't touch base on the phone.
Also, if tags, mailing lists and any (hot, warm, cold) are selected, it would also be good to show.
I have two agents that are not computer friendly and rather old school techniques. A call sheet of tasks is perfect and what i want.
An email added wouldn't hurt and could be useful if they can't touch base on the phone.
Also, if tags, mailing lists and any (hot, warm, cold) are selected, it would also be good to show.