When a deposit is held on one contract and the purchaser terminates but enters into a contract on another property (happens in off the plan sales a bit). We have also had a couple of scenarios where a deposit has been receipted but against the wrong rex ID number. After reconciliation, we can't reverse the transaction. Should be able to rectify using a manual journal entry.
Anonymous
When a deposit is held on one contract and the purchaser terminates but enters into a contract on another property (happens in off the plan sales a bit). We have also had a couple of scenarios where a deposit has been receipted but against the wrong rex ID number. After reconciliation, we can't reverse the transaction. Should be able to rectify using a manual journal entry.